LeeAnn Helen Heidt

• Oversee the day to day operations of a high volume wellness clinic including daily accounting, daily bank account reconciliation and account software monitoring to ensure accuracy.
• Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, while seeking opportunities to expand systems.
• responsible for all accounts receivable and payables as well as monthly accounting and bookkeeping procedures.
• Responsible for quarterly tax filings including sales tax and mncare tax as well as yearly tax returns.
• Carry out supervisory responsibilities in accordance with company's policies, applicable laws and statutes
• Improve and implement more efficient software and processes to increase staff productivity
• Hire and retain staff by implementing employee benefits programs and incentives
• Payroll processing on a bi-monthly basis with ADP software
• Implement customer experience strategies to increase client retention and enhance service
• Enhance marketing campaigns with the goal of becoming referral clinic
• Ensure compliance with local Minnesota Department of Health, Minnesota Department of Labor and State Chiropractic Board. Monitor and maintain compliance with employment law, human resources policies and procedures to ensure company policies and practices are in concurrence with changes to federal and local government.
• Buyer for all point of sale product within the clinic
• Lead training programs for new staff members
• Medical billing for all accounts

Distribution Team Leader

• Collaborate with leadership team and peers to create an exceptional customer centric experience across all markets
• Build customer relationships to expand the Room and Board brand
• Lead and create training programs for new hires
• Time and attendance for distribution staff and conduct yearly reviews
• SAP power user and software implementation leader
• Lead distribution team (delivery, customer service and warehouse) to deliver exceptional product and customer service
• Train new team members at new locations across the United States with systems
• Logistics planning for local delivery routes
• Respond to customer inquiries and solve delivery problems or concerns in a professional and thoughtful manner
• Problem solve service issues and work with service team members in the field
• Oversee and manage day to day operations and payments prior to delivery or at customer pickup including order status and changes
• Inventory and distribution management with an operational focus
• Ability to respond to change quickly and make strategic changes as needed

• Serve as a contact between the public relation agency and client
• Draft and issue press releases and feature ideas to national, regional and trade journalists
• Organize publicity events
• Write trade publication articles for 3M Library systems and Floor care
• Arrange interviews and editorial meetings for clients
• Monitor media coverage and create monthly reports for clients
• Attend client events
• Brainstorm fresh ideas for public relations campaigns
• Work with Account Executives to garner new accounts