Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Availability
Timeline
Generic

Lee Ann Williams

Whitestown,IN

Summary

Professional with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Operations Manager

Dollar Tree
03.2025 - Current
  • Facilitated skill-building and goal-oriented progress through structured guidance
  • Implemented de-escalation techniques and maintained a calm, supportive environment
  • Modeled positive behavior and supported client learning through consistent routines

Office Assistant

Dr. Michael J. Deal, MD
03.2020 - 07.2022
  • Facilitated consistent access to behavioral health services through organized scheduling support
  • Accurately documented client data, progress notes, and compliance records in alignment with HIPAA
  • Delivered trauma-informed front-line interaction and directed urgent needs to appropriate clinical staff

Office Assistant

Independence Village of Avon Lake
07.2021 - 04.2022
  • Delivered compassionate front-line support while managing client schedules and engagement routines
  • Coordinated structured activities to promote social and cognitive engagement
  • Facilitated communication among multidisciplinary teams to support care plans

Education

Bachelor of Science - Psychology

Ivy Tech Community College of Indiana
Indianapolis, IN

MBA - Psychology

Purdue University
West Lafayette, IN
03-2029

Skills

  • Active listening

  • Conflict de-escalation

Certification

First Aid Certification

September 2024 - Present

Interests

  • Mental health advocacy
  • Curiosity about personality disorders, trauma, or addiction recovery
  • Active listening contributing to therapeutic communication
  • Behavioral modification
  • Mindfulness and meditation is

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Operations Manager

Dollar Tree
03.2025 - Current

Office Assistant

Independence Village of Avon Lake
07.2021 - 04.2022

Office Assistant

Dr. Michael J. Deal, MD
03.2020 - 07.2022

Bachelor of Science - Psychology

Ivy Tech Community College of Indiana

MBA - Psychology

Purdue University

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