Leeda Vander Veen
Holland,MI
Summary
A dependable employee with vast experience in customer service. I am fluent in the Spanish language and can interpret. I have a very empathetic personality and I love to help those around me. I have experience collaborating with others and problem-solving. I am very good at recognizing what needs to be done and taking the initiative to do it without being asked. I am hardworking, teachable, and eager to learn.
Overview
5
5
years of professional experience
Work History
Housekeeping Attendant
LakeShore Resort
Saugatuck, MI
05.2022 - 08.2022
- Restocked all room supplies such as towels, toiletries, tissues, and coffee
- Trained new employees on procedures and provided assistance with learning how to clean the rooms properly
- Responded happily to requests from guests for linens and toiletries
- Assisted with breakfast in the restaurant
- Gave suggestions for day trips along with directions to guests
Greenhouse & Boutique Employee
Englesmans Greenhouse
Holland, MI
01.2018 - 05.2022
- Welcomed customers and helped determine their needs
- Assisted customers with returns and refunds, and resolved transaction issues at the register
- Kept the boutique area organized and neat
- Assisted customers in locating specific plants and answered questions concerning the care of different plants
- Watered, organized, and priced plants
Ice Cream Server
MOO-ville Creamery
Zeeland, MI
04.2019 - 06.2021
- Kept kitchen, counter, and dining areas cleaned and sanitized.
- Operated the cash register to process customer payments.
- Explained ice cream flavors, toppings, and sundaes to customers
- Stayed calm and consistent during the busy hours
- Created friendships with my co-workers and returning customers
Education
Bachelor of Science - Nursing
Indiana Wesleyan University
Marion, IN04.2026
High School Diploma -
Holland Christian High School
HollandSkills
- Great Communication Skills
- Teamwork and Adaptability
- Critical Thinking
- Organized
- Time Management
- Empathetic and Caring Personality
- Dedicated Work Ethic
- Teachable
Languages
Spanish
Full Professional
Timeline
Housekeeping Attendant
LakeShore Resort
05.2022 - 08.2022
Ice Cream Server
MOO-ville Creamery
04.2019 - 06.2021
Greenhouse & Boutique Employee
Englesmans Greenhouse
01.2018 - 05.2022
Bachelor of Science - Nursing
Indiana Wesleyan University
High School Diploma -
Holland Christian High School
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