Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexxus Crile

Apopka

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Server

Outback Steakhouse
06.2025 - Current
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Department Manager

McDonald's
02.2022 - 06.2025
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Increased customer satisfaction with proactive issue resolution strategies.

Overnight Team Lead

Carl's Jr
09.2023 - 12.2024
  • Increased overnight productivity by implementing efficient task delegation and team management strategies.
  • Championed continuous improvement efforts within the overnight team, reinforcing a culture of excellence and commitment to best practices.
  • Implemented loss prevention measures during overnight hours, minimizing theft incidents and maintaining store security.
  • Coordinated special projects as needed, ensuring timely completion without disrupting daily operations or compromising customer experience.

Server

IHOP
04.2022 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Shift Leader

McDonald's
01.2017 - 01.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.

Shift Leader

Qdoba
01.2018 - 05.2019
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.

Crew Member

Wendy's
09.2016 - 12.2017
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Crew Member

McDonald's
08.2016 - 12.2016
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Became familiar with products to answer questions and make suggestions.

Education

GED -

Colorado State Department of Education
Colorado Springs, CO

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Safe food handling
  • Food running
  • Team collaboration
  • Order accuracy
  • Suggestive selling
  • Inventory management
  • Task prioritization

Timeline

Server

Outback Steakhouse
06.2025 - Current

Overnight Team Lead

Carl's Jr
09.2023 - 12.2024

Server

IHOP
04.2022 - 06.2023

Department Manager

McDonald's
02.2022 - 06.2025

Shift Leader

Qdoba
01.2018 - 05.2019

Shift Leader

McDonald's
01.2017 - 01.2020

Crew Member

Wendy's
09.2016 - 12.2017

Crew Member

McDonald's
08.2016 - 12.2016

GED -

Colorado State Department of Education