Lee L. Wilson

• Maintained a clean and organized workspace for optimal productivity and safety.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
• Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive and creative learning environment.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Identified struggling students early on and provided additional support through one-on-one sessions and modified lesson plans.
• Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
• Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
• Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
• Enhanced learning experiences by incorporating specialized tools and resources designed for individualized learning.
• Supported students in developing social skills through structured activities and positive reinforcement techniques.
• Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.

• Prepared special and holiday orders with gluten-free, vegan and alternative diets in mind based on customers' needs.
• Maintained facility compliance with state health codes, sanitation requirements, and license regulations.
• Replaced use of single-use plastics with more sustainable alternatives, promoted recycling system and biodegradable waste procedures.
• Managed transition of nontoxic sanitation supplies.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.

• Worked with management and bakery staff members on implementing new safety procedures under COVID-19 restrictions and guidelines optimal working conditions and shopping experience.
• Developed new recipes and products based on seasonal ingredients, holidays, and dessert trends.
• Evaluated supplies and product inventory to check for quality.

• Developed student confidence though attentive instruction in English and History, applying positive reinforcement strategies.
• Identified learning needs and implemented fun and engaging learning activities to help students advance In their class work.
• Organized and encouraged group tutoring sessions to help students struggling in similar areas to build self-confidence and promote team building.
• Assessed students' progress throughout tutoring sessions and adjusted instructional methods and content focus.
• Integrated technology into sessions to further enhance student learning.

Summer Camp Arts Program

• Established clear objectives for all projects and communicated with students developing new learning methods to ensure total comprehension of material.
• Collaborated with other instructors to design fun and enriching learning activities for students.

Internship

• Connected and met with local politicians and businesses as technical consultant on environmental concerns of community.
• Assisted with management of environmental campaign efforts.
• Formulated and implemented long-term plans for environmental programs.

• Modified general education curriculum for neurodiverse students using various instructional techniques.
• Redirected students using Positive Behavior Support (PBS).
• Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
• Maintained effective schedule balance between rest periods, active play and instruction.
• Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.