Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leela Carreras

Irvine

Summary

Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success.

Overview

8
8
years of professional experience

Work History

Hostess

Darden Restaurants/ Yard House/ Daryl Basco
Irvine
10.2023 - Current
  • Executed take-out orders to enhance operational efficiency and customer satisfaction.
  • Ensured restroom cleanliness through regular cleaning and restocking procedures.
  • Arranged tables for large parties and reservations.
  • Sorted silverware and prepared utensils, streamlining dining setup processes.
  • Monitored dining area for cleanliness, addressing needs promptly.
  • Managed POS operations to inform guests of table readiness in real-time.
  • Greeted guests, recorded contact information, and provided reliable wait time estimates.
  • Configured sections for server shifts to support effective service delivery.
  • Verified reservations and wait times with customers.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Helped service staff handle demand by distributing food and beverages.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Assisted staff by serving food and beverages or bussing tables.
  • Greeted guests upon arrival and escorted them to their tables.
  • Answered telephone to provide dining information and take reservations.

Hostess

California Pizza Kitchen/ Keri Klein
Irvine
04.2022 - 09.2022
  • Conducted restroom checks and maintained cleanliness standards throughout facilities.
  • Ensured front of restaurant remained clean and organized at all times.
  • Assisted with take-out orders, enhancing customer service efficiency.
  • Answered phone calls to manage reservations and inquiries promptly.
  • Coordinated table arrangements for large parties by cleaning and pushing tables together.
  • Produced detailed section assignments for servers each shift to optimize workflow.
  • Cleaned windows and doors to uphold a welcoming atmosphere.
  • Supported servers during peak hours to ensure smooth operations.

Head Waitress, Cashier

Taco Loco/ Gonzalo Rebollar
Laguna Beach
06.2017 - 01.2019
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed closing duties by emptying trash, restocking and inventorying alcohol, various beverages and other miscellaneous items.
  • Operated cash register, collected payments and provided accurate change.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Wrapped items and bagged purchased properly to prevent merchandise breakage.
  • Wiped down counters to remove debris and maintain cleanliness.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in compartment sink.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Properly verify customer identification for alcohol purchases.

Education

High School Diploma -

Sky Mountain IEM Charter
Placerville, CA

Skills

  • Menu knowledge
  • Credit and cash transactions
  • Cash register operation
  • Customer assistance
  • Merchandise restocking
  • Safe food handling
  • Communication skills
  • High volume dining
  • POS system operations
  • Leadership
  • Organization
  • Problem solving
  • Teamwork

Timeline

Hostess

Darden Restaurants/ Yard House/ Daryl Basco
10.2023 - Current

Hostess

California Pizza Kitchen/ Keri Klein
04.2022 - 09.2022

Head Waitress, Cashier

Taco Loco/ Gonzalo Rebollar
06.2017 - 01.2019

High School Diploma -

Sky Mountain IEM Charter

Similar Profiles

CREATE PROFILE
Leela Carreras
Want your own profile? Create for free at Resume-Now.com