LEELA PRASANNA M
Charlotte,NC
Summary
Senior RPA and Appian Consultant with 11+ years of IT experience and 8+ years of RPA expertise using UiPath, Blue Prism, and Appian BPM. Proven track record delivering scalable automation across financial services, healthcare, and retail domains. Led 20+ automation initiatives delivering 250%+ ROI through intelligent automation, chatbots, and Agentic AI concepts.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead RPA, Appian Developer
Fannie Mae
01.2024 - Current
- Designing scalable automation solutions using UiPath Studio REFramework, advanced selectors, API/DB integrations, and reusable components following enterprise best practices.
- Strong expertise in deploying and managing bots through UiPath Orchestrator, including queues, assets, RBAC, scheduling, CI/CD, monitoring, and multi-environment (Dev/UAT/Prod) support.
- Proven experience in implementing robust exception handling frameworks and intelligent document automation using UiPath Document Understanding with OCR, ML Extractor, and validation workflows.
- Implemented robust exception handling using Try-Catch-Finally blocks in UiPath Studio, categorizing business and system exceptions, enabling structured logging, retry mechanisms, graceful recovery, and stable unattended bot execution in production environments.
Lead UiPath Developer
BCBST
09.2023 - 01.2024
- Developed UiPath automations for healthcare operations with a strong focus on REST API integrations, database automation, Document Understanding, and chatbot-enabled workflows, improving efficiency and accuracy of clinical and claims-related processes.
- Ensured healthcare data security and confidentiality by implementing role-based access, secure credential handling, encrypted data processing, audit logging, and compliance-aligned RPA design, adhering to HIPAA and organizational security standards throughout the automation lifecycle.
- Experienced in production issue resolution and root cause analysis through UiPath Orchestrator logs, queue transaction tracking, exception analysis, and performance monitoring to ensure high bot stability and minimal downtime.
RPA Developer
Wavicle Data Solutions
03.2022 - 09.2023
- Developed and deployed UiPath automations using ReFramework, sequences, flowcharts, and state machines, including PDF automation with UiPath Document Understanding and Orchestrator-based queue processing.
- Developed Rest API-driven integrations in UiPath Studio using HTTP Request activities to consume REST/SOAP services, handle authentication (OAuth2, Basic), parse JSON/XML responses, and integrate third-party systems for seamless end-to-end automation.
- Built robust Email, Excel, and Web automations leveraging Outlook/SMTP activities, advanced Excel operations (read/write, macros, data manipulation), and dynamic web automation techniques (selectors, data scraping) to streamline high-volume business processes.
RPA Developer
Ernst & Young
09.2019 - 09.2021
- Led end-to-end RPA solution delivery using UiPath and Blue Prism, including requirements gathering, solution design, development, chatbot integration, end-to-end regression testing, and deployment of enterprise-grade unattended automations, reducing SLA breaches by up to 95%.
- Developed scalable automation frameworks using UiPath Studio, UiPath Orchestrator, and Blue Prism Process/Object Studio, implementing exception handling, work queues, dynamic selectors, API integrations, Excel automation, and Document Understanding to ensure reliable and high-performing automations.
- Provided full lifecycle support including peer code reviews, unit, system, and regression testing, Dev–UAT–Prod migrations, Control Room/Orchestrator monitoring, chatbot-enabled workflows, and creation of PDD, SDD, test scenarios, and operational documentation aligned with RPA best practices.
RPA Developer
CGI
08.2017 - 09.2019
- Designed and developed enterprise-scale Blue Prism automations for mission-critical business workflows, building highly reusable objects and processes using Process Studio, Object Studio, Application Modeler, and Multi-Object Model, integrating SQL Server, Java, Excel, CSV, email, and browser-based applications.
- Led code reviews and technical quality assurance, implementing robust exception handling, queue-based processing, and performance optimization using SQL Server VBO, OLEDB, Utility VBOs, Regex, Credential Manager, ensuring secure, scalable, and maintainable automations.
- Provided end-to-end production support for unattended bots, including Control Room monitoring, scheduling, incident resolution, enhancements, and change requests, while owning full RPA lifecycle activities such as SDD, PDD, Runbook ,Object Design Instructions, unit and integration testing.
SQL Programmer
TCS
08.2014 - 08.2017
- Managed enterprise network and system monitoring using CA Spectrum, SolarWinds, SDM, and CA VAIM, including device discovery, event configuration, SANM policies, alerting, and server-side administration to ensure 24/7 availability and 100% SLA compliance.
- Performed production troubleshooting and performance optimization, developed ad-hoc BI reports and SQL scripts using MSSQL, and supported operations across Unix/Linux environments, validating outputs with business stakeholders.
Education
Bachelor of Electronics and Communication Engineering -
Jawaharlal Nehru Technological University
Anantapur, India05.2014
Skills
- UiPath, Blue Prism, Appian BPM, REST APIs, SQL, Document Understanding, OCR, Chatbots, Agentic AI, AI Center, Action Center, Python, Agile/Scrum, API integration, CI/CD Pipelines, Power Automate, Agile Methodologies/Scrum
Certification
- Certified UiPath Advanced RPA Developer (UIARD)
- UiPath Document Understanding Certified I
- Blue Prism Developer Certified I
- Appian Developer Certified I
- ITIL v3 Foundation I
Timeline
Lead RPA, Appian Developer
Fannie Mae
01.2024 - Current
Lead UiPath Developer
BCBST
09.2023 - 01.2024
RPA Developer
Wavicle Data Solutions
03.2022 - 09.2023
RPA Developer
Ernst & Young
09.2019 - 09.2021
RPA Developer
CGI
08.2017 - 09.2019
SQL Programmer
TCS
08.2014 - 08.2017
Bachelor of Electronics and Communication Engineering -
Jawaharlal Nehru Technological University