LEELA PATIL
Des Moines,IA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and beauty product demonstration, notably at Sephora. Skilled in cosmetology and interpersonal communications, adept at building relationships and providing personalized beauty recommendations. Proven track record of enhancing customer satisfaction and driving sales through expert trend awareness and beauty routine advice.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Sephora
10.2024 - 01.2025
- This job taught me about retail, how to kindly communicate with people, and help them with what they are trying to purchase.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Finalized purchases and processed payments.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Ensured that all displays were neat and organized at all times.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
- Recommended complementary products based on guest interests or items selected for purchase.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Answered store and merchandise questions and led customers to wanted items.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Answered customer inquiries regarding product features, pricing, and availability.
- Updated customer records in database software program accurately.
Overnight stocker
Walmart
03.2024 - 09.2024
- I loved how friendly the coworkers were, and how diverse the community was.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Assisted customers in locating desired items throughout the store.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Processed returns according to established guidelines.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Packer
Amazon
10.2022 - 02.2024
- Participated in training sessions to learn new packing techniques and safety procedures.
- Marked and labeled containers, container tags or products using marking tools.
- Labeled boxes, crates, and other containers accurately.
- Organized inventory in the warehouse according to established procedures.
- Arranged items on pallets according to size and weight.
- Adjusted packing methods based on product type and size for optimal protection.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Dietician
Broadlawns Hospital
06.2020 - 09.2022
- My responsibility is to answer calls from nurses regarding what food the patients need and prepare the same.
- Set up trays and food service carts to deliver food to patients.
- Prepared reports related to patient diets as requested by medical staff or administration.
- Reviewed menus to ensure they met nutritional standards set by healthcare policies and regulations.
- Served specific meals to patients with special dietary needs.
Education
Add your degree here -
DMACC Urben Campus
01.2022
Skills
- Excellent interpersonal communications
- Collaborative team work
- Cosmetology
- Application techniques
- Skin analysis
- Beauty product demonstration
- Sales closing
- Personalized recommendations
- Beauty routine advice
- Relationship building and management
- Clear communication
- Customer needs assessment
- Relationship building
- Trend awareness, beauty trends
References
- Sbiswa01@gmail.com
- Sapanabiswa10@gmail.com
- Ryanmarcialhall@gmail.com
Languages
English
Professional
References
References available upon request.
Timeline
Beauty Advisor
Sephora
10.2024 - 01.2025
Overnight stocker
Walmart
03.2024 - 09.2024
Packer
Amazon
10.2022 - 02.2024
Dietician
Broadlawns Hospital
06.2020 - 09.2022
Add your degree here -
DMACC Urben Campus
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