Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Leela Sparks

Harker Heights,Texas

Summary

Highly motivated recent graduate with strong communication skills and customer focused attitude, seeking a call center position to utilize interpersonal abilities and eagerness to learn in a fast paced environment, dedicated to providing excellent customer service

Overview

2
2
years of professional experience

Work History

Volunteer

Harker Heights Library
01.2022 - 05.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Customer Service Associate

Dollar General
06.2023 - 04.2024
  • Cash handling
  • Conducted returns and informed customers of return policy
  • Stocked shelves and organized merchandise
  • Maintained a clean and organized store environment
  • Followed store policies and procedures

Education

High school -

Pathways Academic Campus
Killeen, Texas
05.2024

Skills

  • Customer Service
  • Multitasker
  • Microsoft 365
  • Data Entry
  • Excellent written and spoken communication skills
  • Time management
  • Problem solving
  • Positive Attitude

Timeline

Customer Service Associate

Dollar General
06.2023 - 04.2024

Volunteer

Harker Heights Library
01.2022 - 05.2024

High school -

Pathways Academic Campus

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Leela Sparks