Leeland Kirksey
Beasley,TX
Summary
Personable and reliable crew trainer bringing experience in overseeing food handling and customer service staff development. Proficient in all restaurant positions with extensive expertise in employee assessment and running the kitchen . Proven history of increasing productivity and bolstering services.
Overview
1
1
year of professional experience
Work History
Crew Trainer
Rasing Canes Chicken Fingers
Houston, TX
03.2023 - Current
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Led by example, upholding company policies and exemplifying desired behaviors.
Fry Cook
Raising Cane's Chicken Fingers
Houston, TX
05.2023 - Current
- Stocked and restocked food items on the line.
- Performed daily maintenance checks on fryers including oil level monitoring.
- Trained new employees on fryer operation techniques.
- Assisted in unloading deliveries from trucks or vans when needed.
- Followed all safety and sanitation guidelines when handling food and cleaning kitchen areas.
- Ensured compliance with standard operating procedures at all times.
Customer Service Cashier
Rasing Canes Chicken Fingers
Houston, TX
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Skills
- Performance Evaluation
- POS Systems
- Processing payments
- Training documentation
- Safe Food Handling
- Staff Development
- Training Tools and Resources
- Policies and Procedures
- Cleaning and sanitation
- Restaurant Standards
- Food Safety
- Customer Service
Timeline
Fry Cook
Raising Cane's Chicken Fingers
05.2023 - Current
Crew Trainer
Rasing Canes Chicken Fingers
03.2023 - Current
Customer Service Cashier
Rasing Canes Chicken Fingers
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