LeEllen Woodard
Roopville,GA
Summary
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Receptionist
All Pets and Paws
Carrollton, Ga
06.2014 - 08.2014
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Managed office supplies, vendors, organization and upkeep
- Directed guests and routed deliveries and courier services
- Answered and managed incoming and outgoing calls while recording accurate messages
- Helped distribute employee notices and mail around the office.
- Confirmed appointments, communicated with clients and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Teacher/Teacher Assistant
Tabernacle Preschool
Carrollton, Ga
08.2003 - 12.2012
- Successfully improved student participation in the classroom through integration of creative role-playing exercises
- Fostered reasoning and problem solving through active exploration games and activities
- Monitored students' educational progress with individual charts and files
- Used classroom observations to create written assessments of student performance.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Planned and implemented integrated lessons to meet national standards.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Receptionist
Primary Care Group
Carrollton, Ga
04.2001 - 08.2002
- Assisted with receptionist duties, file organization and research and development
- Entered numerical data into database in a timely and accurate manner
- Reviewed medical records for completeness and filed records in alphabetic and numeric order
- Organized forms, made photocopies, filed records and prepared correspondence and reports
- Reviewed and updated client correspondence files and scheduling database
- Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
Receptionist/Insurance Coordinator
Carrollton Pediatric Clinic
Carrollton, Ga
03.1996 - 02.1999
- Entered numerical data into databases in a timely and accurate manner
- Reviewed medical records for completeness and filed records in alphabetic and numeric order
- Answered and redirected up to 3 calls per minute
- Managed office supplies, vendors, and organization and upkeep
- Trained new employees on multiple medical billing programs and data entry software
- Verified and created claims numbers by communicating with various insurance companies
- Processed accounts receivable and accounts payable
- Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
Education
West Central Technical College
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Central High School
1996
Skills
- Types 35 per minute
- Professional phone etiquette
- Excellent communication skills
- Database management
- Customer service oriented
- Accurate and detailed
- Excellent planner and coordinator
- Works well under pressure
- Billing and collections procedures expert
- Records management professional
Certification
- Preschool Teacher License - [Timeframe]
- First Aid/CPR Certified
Timeline
Receptionist
All Pets and Paws
06.2014 - 08.2014
Teacher/Teacher Assistant
Tabernacle Preschool
08.2003 - 12.2012
Receptionist
Primary Care Group
04.2001 - 08.2002
Receptionist/Insurance Coordinator
Carrollton Pediatric Clinic
03.1996 - 02.1999
West Central Technical College
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Central High School
Certified Preschool teacher
First Aid and CPR certified
Mother of 4 children
Time management
Talented Teacher's Aide
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