Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

LeEllen Woodard

Roopville,GA

Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Receptionist

All Pets and Paws
Carrollton, Ga
06.2014 - 08.2014
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Managed office supplies, vendors, organization and upkeep
  • Directed guests and routed deliveries and courier services
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Helped distribute employee notices and mail around the office.
  • Confirmed appointments, communicated with clients and updated client records.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Teacher/Teacher Assistant

Tabernacle Preschool
Carrollton, Ga
08.2003 - 12.2012
  • Successfully improved student participation in the classroom through integration of creative role-playing exercises
  • Fostered reasoning and problem solving through active exploration games and activities
  • Monitored students' educational progress with individual charts and files
  • Used classroom observations to create written assessments of student performance.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Planned and implemented integrated lessons to meet national standards.
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.

Receptionist

Primary Care Group
Carrollton, Ga
04.2001 - 08.2002
  • Assisted with receptionist duties, file organization and research and development
  • Entered numerical data into database in a timely and accurate manner
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order
  • Organized forms, made photocopies, filed records and prepared correspondence and reports
  • Reviewed and updated client correspondence files and scheduling database
  • Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.

Receptionist/Insurance Coordinator

Carrollton Pediatric Clinic
Carrollton, Ga
03.1996 - 02.1999
  • Entered numerical data into databases in a timely and accurate manner
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order
  • Answered and redirected up to 3 calls per minute
  • Managed office supplies, vendors, and organization and upkeep
  • Trained new employees on multiple medical billing programs and data entry software
  • Verified and created claims numbers by communicating with various insurance companies
  • Processed accounts receivable and accounts payable
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.

Education

West Central Technical College

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Central High School
1996

Skills

  • Types 35 per minute
  • Professional phone etiquette
  • Excellent communication skills
  • Database management
  • Customer service oriented
  • Accurate and detailed
  • Excellent planner and coordinator
  • Works well under pressure
  • Billing and collections procedures expert
  • Records management professional

Certification

  • Preschool Teacher License - [Timeframe]
  • First Aid/CPR Certified

Timeline

Receptionist

All Pets and Paws
06.2014 - 08.2014

Teacher/Teacher Assistant

Tabernacle Preschool
08.2003 - 12.2012

Receptionist

Primary Care Group
04.2001 - 08.2002

Receptionist/Insurance Coordinator

Carrollton Pediatric Clinic
03.1996 - 02.1999

West Central Technical College

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Central High School

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LeEllen Woodard