LeEllis Brown
Stockton,CA
Summary
Detail-oriented Transportation Coordinator with over 8 years of experience scheduling and managing fleet of up to 150 vehicles for diverse organizations. Practiced in leading teams of drivers in timely and quality shipment of products for diverse customers. Proactive and dependable leader offering 19 years of experience in transportation. Skilled in developing schedules and routes that function efficiently for both staff and clients. Highly skilled in workplace organization and mathematics. Experienced Transit Office Manager with over 19 years of experience in Transportation. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operations Manager position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Transportation Supervisor
Alameda Contra Costa Transit District
11.2017 - Current
- Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
- Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.
- Scheduled repair and preventive maintenance of vehicles and other equipment.
- Verified that drivers transported passengers safely and complied with state DOT laws.
- Monitored and maintained on-time delivery, reliability, service and performance.
- Monitored safe operations by conducting field safety audits.
- Resolved maintenance and repair issues for vehicles and equipment.
- Supervises and maintains the safe and scheduled operation of the District's transit vehicles within an assigned area, and ensure passenger loads are within designated parameters.
- Monitors and evaluates Operators' in-service performance, provides additional instruction and positive feedback, recommends additional training when needed, and documents information used for progressive discipline in conformance with District policies and the Collective Bargaining Agreement.
- Responds to usual or emergency situation on buses, bus-stops, and other locations as required.
- Maintain contact with Operations Control Center via radio cell-phone, and laptop computer, in order to receive and/transmit information; and interacts respectfully with customers, operators, motorist, officials of law enforcement, utilities, schools and other members of the public, as needs dictate.
- Investigates accident to help determine cause, and reports findings to appropriate District departments, and /or public safety personnel, as required.
- Troubleshoots fare-box malfunctions, and may conduct minor non-electronic repairs.
- Operates non-revenue vehicles when patrolling assigned geographical areas; operates revenue vehicles and buses in the yard, streets or highways when required or during emergency situations.
- Adheres to all safety rules, regulations, policies and procedures at all times.
- Maintains courteous liaison with other Transportation Supervisors, Division Dispatchers, Superintendents, Maintenance personnel and other District Personnel as needed.
- Operates multiple computer systems and monitors information from various sources, including CAD/AVL system, NextBus and traffic information and live video from CalTrans and the Alameda County Congestion Management agency. Troubleshoots problems and anomalies; and interacts pro-actively with Bus Operators, other Transportation Supervisors, and Maintenance staff.
Extra Qualified Transit Office Manager
Alameda Contra Costa Transit District
03.2017 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. Plans coordinates and monitors office procedures and activities; opens and routes Division mail; and process Division correspondence.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Supervise, assigns, monitor and evaluates the work of Dispatchers, Chief Dispatchers, and clerical staff in a Division; and provides information and guidance to Bus Operators and office employees regarding problems that affect their work performance.
- Initiates personnel actions at the direction of either the Assistant Transportation Superintendent or Transportation Superintendent related to staffing and discipline; processes discipline letters; and maintains all Division personnel files.
- Coordinates, prepare and assists the Superintendent with Division and system sign-ups; and prepares and post run and extra board seniority sign-up list, as well as vacation and floating holiday sign-up sheets using a personal
Bus Operator
Ac Transit
02.2015 - 11.2017
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
- Maintained full understanding of local roads and traffic patterns.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Accepted and processed fares.
- Worked different route every day based on changing passenger locations and destinations.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
Education
High School Diploma -
Woodrow Wilson High School, San Francisco, CA
06.1994
Skills
- Personnel Records
- On-Time Delivery
- Complex Negotiations
- Safety Standards
- Vehicle Inspection
- Fleet Dispatching
- Key Performance Indicators (KPIs)
- Incident Reports
- Operational Efficiency
- Safety Compliance
- Workplace Safety
- Administrative Support
Timeline
Transportation Supervisor
Alameda Contra Costa Transit District
11.2017 - Current
Extra Qualified Transit Office Manager
Alameda Contra Costa Transit District
03.2017 - Current
Bus Operator
Ac Transit
02.2015 - 11.2017
High School Diploma -
Woodrow Wilson High School, San Francisco, CA
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