Lee M. Riley
Mobile,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
International Account Representative
Total Quality Logistics Inc.
10.2023 - Current
- Increased customer satisfaction by effectively addressing and resolving international account issues.
- Developed strong relationships with global clients, leading to increased business and long-term partnerships.
- Expanded company''s international presence by identifying new markets and establishing key contacts in target regions.
- Collaborated with internal teams to create customized solutions for international clients, resulting in higher sales revenue.
Property Insurance Adjuster
CNC Catastrophe & National Claims
10.2020 - 09.2023
- Examined claims forms and other records to determine insurance coverage.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Analyzed information gathered by investigations to report findings and recommendations.
- Conducted thorough property investigations to identify and classify damages for customer claims.
- Answered customer questions regarding deductibles.
- Prepared summaries of damage, payments, and policy coverage.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Substantiated legitimate claims and denied unjustified claims.
Tool Assembler
Superior Energy
10.2018 - 10.2020
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Collaborated with team members to improve production processes and maintain quality standards.
- Followed outlined specifications to implement assembly plans.
- Tested finished products to perform quality assurance and identify discrepancies.
- Created reports to document and provide information regarding production progress and developments.
- Followed safety protocols to maintain safe working environment.
- Assembled parts correctly according to specifications, reducing quality issues.
- Trained new assembly personnel on proper use of equipment.
CO Teacher
Renaissance Charter School
08.2017 - 06.2018
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
- Graded and evaluated student assignments, papers, and course work.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Created and developed lesson plans to meet students' academic needs.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Car Assembly Supervisor
Yates Services
07.2016 - 06.2017
- Supervised 30-40 workers and coordinated daily work activities.
- Prepared monthly and yearly reports for management.
- Filed all documentation correctly and efficiently.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Worked directly with QA personnel to identify and correct defects.
- Trained 20 assemblers and provided adequate knowledge about assembly processes.
- Troubleshot equipment to reduce service calls and downtime.
- Implemented policies and standard operating procedures for continuous improvement.
Education
Bachelor of Science - Health And Physical Education
Stillman College
Tuscaloosa, AL05.2013
Skills
- Data Analysis
- Complex Problem-Solving
- Reading Comprehension
- Microsoft Word
- Claims File Management Processes
- Customer Experience
- Customer Satisfaction
- Advanced Oral and Written Communication Skills
- Property Adjusting
Affiliations
Prince Hall Master Mason
Timeline
International Account Representative
Total Quality Logistics Inc.
10.2023 - Current
Property Insurance Adjuster
CNC Catastrophe & National Claims
10.2020 - 09.2023
Tool Assembler
Superior Energy
10.2018 - 10.2020
CO Teacher
Renaissance Charter School
08.2017 - 06.2018
Car Assembly Supervisor
Yates Services
07.2016 - 06.2017
Bachelor of Science - Health And Physical Education
Stillman College