Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Software
Languages
Accomplishments
Timeline
Generic

Leema David

Dublin,CA

Summary

Results oriented leader with over 17 years of versatile experience in the healthcare industry including project management, configuration, data management/analysis, development and testing of various health care applications. Profound knowledge of Health care and Managed care business processes. Data-focused and analytical with a track record of accomplishment in automating functions and standardizing data management protocol. Work with key stakeholders focused on strategic planning, resource utilization, optimization and compliance. EPIC Benefits and CRM certified with clarity backend database knowledge. Expert level experience in QNXT Architecture, Technology and Configuration. Detail oriented and adapt to changing project requirements quickly to meet business goals. Comfortable with ambiguity and able to thrive in a fast-paced environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manager/Supervisor

Hill Physicians Medical Group, California
03.2020 - Current
  • Manage the QNXT configuration team that maintains the data in various modules of the QNXT application including Benefits, Contracts, Providers, Authorizations and claims.
  • Support the Informatics/BI team by providing inputs on the database schema structure of various health care applications like EPIC, QNXT etc. and guide them on querying the data for various data analysis purposes.
  • Work with key stakeholders focused on strategic planning, resource utilization, optimization and compliance.
  • Collaborate with business users to discuss optimal configuration solutions for new and changing business requirements.
  • Produce key metrics, project estimates, risk assessments and periodic status updates to IT and operations leadership.
  • Guide team members in creating an individual development plan and provide feedback on their performance periodically in addition to the yearly performance evaluations.
  • Collaborate with the change management team to establish effective release management and change control processes for configuration changes.
  • Lead the Implementation of EPIC Tapestry system in Benefit and Membership areas.

Team Lead, QNXT Configuration

Hill Physicians Medical Group, California
12.2012 - 03.2020
  • Expert level experience in QNXT Architecture, Technology and Business Processes.
  • Provide optimal configuration solutions for business requirements during QNXT Implementation.
  • Operational maintenance of various QNXT modules like Benefits, Contracts, Providers, Fee schedules, UM Templates for authorizations, Claim rules, Call tracking, New CPT/HCPCS/ICD-10 codes configuration, EDI 837, 834, 278 transactions, ClaimsXten etc.
  • Lead configuration analyst for Authorizations during QNXT Implementation. Provided technical requirements for the custom interface required to import the authorizations from legacy system into QNXT.
  • Created complicated SQL queries and packages in MS SQL Server for data analysis/reports, test data identification and backend configuration of various QNXT modules.
  • Worked closely with Cognizant/TriZetto strategic business partners to ensure seamless implementation of the product to the customer.
  • Facilitate meetings with Business users to capture business requirements accurately and discuss optimal configuration solutions.

Manager, Testing

Infosys Technologies Ltd
04.2009 - 12.2012

Client: Horizon BCBS of NJ

  • Led and managed a 15-member team across multiple projects through the entire STLC for QNXT, NASCO and other Health care applications.
  • Provide daily/weekly status reports indicating the overall metrics, risks, status of key deliverables, Critical defects status and the status of ongoing work in a timely manner to leadership.
  • Created complicated SQL queries and packages in MS SQL Server for data analysis/reports, test data identification and backend data configuration of various QNXT modules.
  • Automated regression test scenarios using quick test professional.
  • Developed standard reusable test cases based on business requirements.

Team Lead, Testing

Infosys Technologies Ltd
08.2006 - 03.2009

Client: TriZetto/QCSI


  • Led the QNXT core application testing team of 8 members.
  • Performed functional, Backend and System testing of QNXT application.
  • Developed Master test plans, Test strategy, test scenarios and ensured timely delivery of the test artifacts.
  • Developed test requirements by interacting with end-users, business users, developers and interpreting the functional requirements.
  • Conducted Test Case Walkthrough and obtained Business approval.
  • Facilitated test defect review meetings.
  • Created and executed complex SQL queries to ensure data integrity and to identify test data.

Education

MBA - Information Systems

Madurai Kamaraj University
04.2010

Bachelor of Science - Computer Engineering

Anna University
04.2006

Skills

  • Business Development
  • Data Analytics
  • Process Improvement
  • Operations Management
  • Critical Thinking
  • Managed care domain expertise
  • Project Planning
  • Leadership
  • Team management
  • Data privacy and Regulatory compliance
  • Communication
  • Innovation and Creativity

Certification

  • EPIC Benefits Certified
  • EPIC CRM Certified
  • AHIP Certified in Fundamentals of Healthcare
  • Oracle Certified
  • QNXT Configuration

Affiliations

  • Developing my team into champions.
  • Mentor, guide and train team members.
  • Innovation / Creative endeavor
  • Recharge by spending time in nature, travelling, dancing and singing.

Software

MS SQL Server

SQL

PL/SQL

C

C

MS Project

ServiceNow - PRISM

Workday

SSIS / SSRS

Languages

English
Native or Bilingual
Tamil
Native or Bilingual
Hindi
Professional Working

Accomplishments

  • Pioneer in automating benefits creation in EPIC Tapestry in turn reducing the overall resource and budget costs for the company by approximately 1M.
  • Automation of Benefits, Contracts, Fee schedules data configuration and other configuration areas of QNXT

Timeline

Manager/Supervisor

Hill Physicians Medical Group, California
03.2020 - Current

Team Lead, QNXT Configuration

Hill Physicians Medical Group, California
12.2012 - 03.2020

Manager, Testing

Infosys Technologies Ltd
04.2009 - 12.2012

Team Lead, Testing

Infosys Technologies Ltd
08.2006 - 03.2009

MBA - Information Systems

Madurai Kamaraj University

Bachelor of Science - Computer Engineering

Anna University
Leema David