Leen Fares
San Diego,CA
Summary
Resourceful Office Manager with more than 2 years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
6
6
years of professional experience
Work History
Office Manager
Safeway Driving School
Thousand Oaks, CA
08.2021 - 09.2023
- Reviewed completed work to verify consistency, quality and conformance.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Ensured compliance with applicable laws regarding employment practices.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Processed payroll accurately ensuring all employees were paid on time.
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Tutorial Assistant
Kumon Math & Reading Centre
Moorpark, CA
08.2017 - 05.2021
- Designed comfortable tutoring environment conducive to learning.
- Met with students to clarify and review concepts taught in class and solve specific problems.
- Attended training sessions, enhancing tutoring practices and techniques.
- Guided students, teaching methods for working assignments and determining correct solutions.
- Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
- Attended meetings with faculty members to discuss ways of improving the quality of instruction offered during tutorials.
- Assisted students in finding useful study methods to enhance academic performance.
- Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email.
- Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
- Assisted faculty members with grading assignments or tests given during tutorials.
- Maintained records of students assessment results, progress, feedback and school performance.
Education
Bachelor of Arts -
University of California San Diego
San Diego, CA06-2025
High School Diploma -
Moorpark High School
Moorpark, CA06-2021
Skills
- Employee Supervision
- Staff Hiring
- Inventory Control
- Staff Management
- Data Entry
- Office Management
- Customer Service
- Policy Implementation
- Scheduling and Calendar Management
- Staff Training
- Payroll and Budgeting
- Scheduling
Languages
English
Full Professional
Arabic
Professional
References
References available upon request.
Timeline
Office Manager
Safeway Driving School
08.2021 - 09.2023
Tutorial Assistant
Kumon Math & Reading Centre
08.2017 - 05.2021
Bachelor of Arts -
University of California San Diego
High School Diploma -
Moorpark High School
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