Summary
Overview
Work History
Education
Skills
Trainings And Activities
Disclaimer
Roles And Responsibilities
Timeline
AdministrativeAssistant

LEEN PULICKAL ANTONY

SUFFERN,NEWYORK

Summary

Dynamic professional with a strong background in business development and operations. Proven leader skilled at motivating teams to exceed targets. Excellent communicator with extensive expertise in management and operational strategies. Highly organized, adept at delegation, proactive problem-solving, and strategic decision-making, ensuring efficient project completion and empowered teams.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

33
33
years of professional experience

Work History

Member QA Team

ADH Health Products
05.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.

Cashier

Walmart
03.2024 - 04.2024
  • Efficiently processed transactions and delivered exceptional customer service in a high-volume retail environment, ensuring accurate cash handling and a positive shopping experience

Deputy Manager

State Bank of India
01.1992 - 01.2024
  • Managed branch operations by overseeing comprehensive financial management-including budgeting, forecasting, risk assessment, bookkeeping, and currency cell administration-ensuring regulatory compliance, and providing effective leadership through team mentoring, clear communication, multi-tasking, and relationship building with both staff and customers, while delivering exceptional administrative support and customer service
  • Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
  • Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Bachelor of Commerce -

Annamalai University
01.2003

Master of Commerce -

Annamalai University
01.2005

Skills

  • Training and Mentoring
  • Adept Multitasker
  • Customer rapport building
  • Customer Service
  • Administrative Support
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Active listening
  • Decision-making
  • Problem resolution
  • Dependable and responsible

Trainings And Activities

  • Certification Programme for Currency Cell Administration
  • Change Management Program
  • Functional Programme for Officers
  • Project Lotus - Workshop
  • Certification Programme for Retail Credit
  • Certification Programme for Service Management

Disclaimer

I hereby declare that the information provided above is true to the best of my knowledge.

Roles And Responsibilities

  • Ensure Compliance: Enforce adherence to Good Manufacturing Practices (GMP) and regulatory standards throughout the production process.
  • Quality Audits: Conduct routine quality audits and inspections to identify and resolve non-conformance issues.
  • Process Validation: Oversee and validate quality control tests, ensuring accurate sampling and analysis of raw materials, in-process, and finished products.
  • CAPA Implementation: Collaborate with cross-functional teams to develop and implement corrective and preventive action (CAPA) plans.
  • Documentation & Reporting: Maintain detailed records of quality metrics, audit findings, and compliance reports for internal and external audits.
  • Efficiently processed transactions and delivered exceptional customer service in a high-volume retail environment, ensuring accurate cash handling and a positive shopping experience.
  • Managed branch operations by overseeing comprehensive financial management including budgeting, forecasting, risk assessment, bookkeeping, and currency cell administration, ensuring regulatory compliance, and providing effective leadership through team mentoring, clear communication, multi-tasking, and relationship building with both staff and customers, while delivering exceptional administrative support and customer service.

Timeline

Member QA Team

ADH Health Products
05.2024 - Current

Cashier

Walmart
03.2024 - 04.2024

Deputy Manager

State Bank of India
01.1992 - 01.2024

Master of Commerce -

Annamalai University

Bachelor of Commerce -

Annamalai University
LEEN PULICKAL ANTONY