Leen Shloun
King Of Prussia,USA
Summary
Energetic Training and Development Professional skilled in developing and implementing training programs that enhance performance. Drove participation through employee incentives, engaging training methods, and team-building activities. Dedicated Dental Assistant focused on building strong relationships with patients and colleagues, delivering expertise in patient care and education to promote optimal oral health outcomes.
Overview
2
2
Languages
1
1
Certification
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Dental Assistant
Plymouth Meeting Greene Dental
Plymouth Meeting, Pa
05.2026 - Current
- Assisted dentists with various procedures and patient care tasks.
- Prepared treatment rooms with necessary instruments and materials.
- Educated patients on oral hygiene and post-treatment care to promote better health outcomes.
- Managed patient records using electronic dental software systems to ensure accurate and accessible information.
- Collaborated with dental team to ensure smooth workflow during procedures.
- Sterilized instruments and maintained cleanliness of dental environment.
- Organized and scheduled patient appointments efficiently. and coordinated patient follow-ups effectively.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Answered phone calls and directed inquiries to appropriate departments.
- Maintained organized filing system for client records and correspondence.
- Ensured a clean and welcoming reception area for all guests.
- Scheduled and confirmed appointments.
- Verified patient insurance information and processed billing accurately.
Shift Leader
Chick-fil-A
Norristown, Pa
10.2021 - Current
- Conducted hands-on training sessions to onboard new team members, ensuring alignment with Chick-fil-A's service and operational standards.
- Organized workshops and training sessions to boost teamwork, communication, and workplace culture.
- Collaborated with management to evaluate employee progress, identify training needs, and develop tailored improvement plans.
- Started with foundational skills, such as maintaining cleanliness or taking orders, and advanced to more complex duties, such as handling customer complaints.
- Searched for opportunities to exceed job expectations by actively seeking feedback.
- Built and maintained working relationships with peers and upper management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Participated in regular training sessions to improve product knowledge and service skills.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Supervised team members to ensure efficient service during peak hours.
- Led regular staff meetings to clarify goals and expectations.
- Monitored food preparation processes to maintain high-quality standards consistently.
Worker
Jason Deli
Fort Myers, Florida
02.2020 - 06.2021
Education
Associate Of Science - Dental Hygiene
Montgomery County Community College
Blue Bell, PA 08.2022 - 09.2026
Skills
- Chair-side assistance
- Dental software proficiency
- Radiographic imaging
- Instrument sterilization
- Sterilization techniques
- Patient education
- Dental impressions
- Oral health education
- Dental records
- Dental terminology
- Appointment scheduling
- Patient record management
- Front desk operations
- Customer service
- Microsoft powerapps
- Outlook configuration
- Train-the-trainer
- Adult learning theory
- Group dynamics
- Employee engagement
- Cross-training capabilities
- Problem solving
- Attention to detail
- Multimedia tools
- Succession planning
- Eaglesoft proficiency
Languages
Arabic
Native/ Bilingual
A1
English
Native/ Bilingual
A1
Certification
- Dental X-ray
- Dental Assistance, clinical skills & procedures
Timeline
Dental Assistant
Plymouth Meeting Greene Dental
05.2026 - Current
Associate Of Science - Dental Hygiene
Montgomery County Community College
08.2022 - 09.2026
Shift Leader
Chick-fil-A
10.2021 - Current
Worker
Jason Deli
02.2020 - 06.2021