Leena Morris

• Observing members in their daily tasks, gaining better communications skills as well as making connections to different pilots throughout the airport.

Committed and hardworking job title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Delivered prompt service to prioritize customer needs. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.