Leena Sinada

• Ensured general ledger accuracy with regular reconciliations and adjustments

• Facilitated regional collections project, achieving a 24% aged balance reduction in 1 month

• Supported project management with meeting minutes and timely deliverables

• Assisted management decisions through AR aging reports and client evaluations

• Implemented practices to streamline account reconciliation to reduce unapplied cash

• Maintained swift and thorough communication, adapting to clients’ diverse needs

• Delivered exceptional notes and reports from fellowship programs
• Altered traditional reader compilation process to be streamlined
• Promoted center programs and recruited 4 prospective fellows and interns.

• Earned multiple client reviews praising exceptional experience and management
• Stimulated social media account growth and grew content interaction by up to 60%.

• Innovated corporate client experience through redesigning weekly market briefs
• Supplemented research efforts in producing exclusive economic reports and articles
• Corrected and managed organization's databases of weekly market trends and figures.

• Attained largest customer tip of the quarter and gained praise and reward from manager
• Secured loyal customers through excellent customer service and response to needs
• Effectively trained new hires to work efficiently using streamlined techniques.

• Self-executed video productions (including directing, filming and editing) for instances of live viewing at large formal events for schools
• Developed an educational video regarding COVID-19 for the Sudanese Doctors Initiative to educate the masses in Sudan.