Lee Ray Santiago Toledo
Kissimmee,Fl
Summary
Hard-working professional with 10+ years of experience and proven knowledge of field performance, leadership, and organization. Aiming to leverage my skills to successfully fill the role at your company.
Overview
14
14
years of professional experience
Work History
Machine Operator
Vero building Systems
05.2023 - Current
- Responsible for all function of the machine in charge, programming to run assigned product.
- Machine operator
- Help in every warehouse area
- Block molder machine & Pre Expander
Meat cutter
Chenney Brothers
04.2022 - 05.2023
- Responsible for cutting and packing meat
- Ensure compliance with health and safety regulation in the meat cutting and packing process.
- Cut all kinds of meat, follow procedures according to the orders of the customers and the supervisor in charge.
Machine Operator
Turano Florida Bun
01.2017 - 05.2022
- Fast speed machine
- Implement and maintain quality control measures to ensure the buns produced meet the company's standards for taste, texture, and appearance
- Ensure the proper operation and maintenance of the fast speed machines to maximize productivity and minimize downtime for Turano Florida Bun
- Monitor and adjust machine settings to optimize bun production efficiency and minimize downtime
- Followed detailed instructions from work orders to complete assigned tasks correctly.
- Cleaned equipment and work area before, during, and after shift to promote sanitation.
- Adjusted setting on machines as needed for different materials being processed
- Training new hires.
General Manager
Subway Restaurants
03.2014 - 10.2017
- Inventory, Hourly,purchases,roster,work under pressure
- Implement strategies to increase customer satisfaction and loyalty
- Implement cost-saving measures to optimize inventory management and reduce waste
- Ensure compliance with Subway standards and regulations
- Implement product suggestion to growth sales for the stores
- Trained new employees in product knowledge, customer service protocols. cash handling procedures, am safety regulation.
Assistant Store Manager
Burger King
03.2013 - 02.2014
- Inventory,Hourly,purchases,schedules,work, assist the manager
- Maintaining a high level of customer service by resolving customer complaints or inquiries in a timely and professional manner
- Assist in implementing new customer service strategies to improve overall customer satisfaction and loyalty
- Assist in conducting regular inventory checks to ensure accurate stock levels and minimize wastage.
- Trained new employees in product knowledge, customer service protocols, cash handlings procedures, and safety regulation.
Assistant Store Manager
Pollo Tropical Inc,
08.2009 - 03.2013
- Inventory,Hourly,purchases,schedules,work, assist the manager
- Maintaining a high level of customer service by resolving customer complaints or inquiries in a timely and professional manner
- Assist in implementing new customer service strategies to improve overall customer satisfaction and loyalty
- Assist in conducting regular inventory checks to ensure accurate stock levels and minimize wastage.
- Trained new employees in product knowledge, customer service protocols, cash handlings procedures, and safety regulation.
Education
Associate of Science - Data Processing Technology
Advance Tech College
Bayamon, PR05.2008
Skills
- Inventory
- Expert
- Punctual
- Excellent customer service
- Leadership
- World, excel, power point
- Experienced
- Equipment Monitoring
- Equipment Inspection
- Equipment Operation
Timeline
Machine Operator
Vero building Systems
05.2023 - Current
Meat cutter
Chenney Brothers
04.2022 - 05.2023
Machine Operator
Turano Florida Bun
01.2017 - 05.2022
General Manager
Subway Restaurants
03.2014 - 10.2017
Assistant Store Manager
Burger King
03.2013 - 02.2014
Assistant Store Manager
Pollo Tropical Inc,
08.2009 - 03.2013
Associate of Science - Data Processing Technology
Advance Tech College
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