Summary
Work History
Education
Skills
Timeline
Generic

LEESA BELT-HAGLUND

Mountain View,CA

Summary

Communications and client-relations professional pivoting back into academia and student-centered programs. Over 25 years of experience in relationship management, stakeholder communication, and high-touch service. Proven ability to guide individuals through complex transitions, coordinate impactful enrichment programs, and build trust across diverse communities. Uniquely positioned as transitioning professional and Stanford frosh parent.

Work History

Program Coordinator

Maryland State Department of Education
Columbia, MD
  • Served as primary liaison between students, guardians, teachers, and administrators for a statewide student success initiative
  • Monitored academic progress and tracked student requirements to support on-time graduation
  • Responded to student and caregiver inquiries, providing guidance on academic expectations and available resources
  • Facilitated one-on-one advising and small-group sessions focused on study strategies and academic success
  • Coordinated program logistics to ensure smooth operation of educational initiatives.
  • Scheduled and oversaw regular meetings with team members to discuss progress, address challenges, and brainstorm solutions.

Student Support & Development Instructor

Raising Strong Sisters
Baltimore, MD
  • Led daily operations of a structured after-school program serving underserved youth
  • Designed and implemented programming focused on goal setting, academic identity, and conflict resolution
  • Coordinated mentorship program with university partners, aligning participants with weekly mentors
  • Collected and analyzed program data through surveys and interviews to assess effectiveness and inform improvements
  • Developed behavior and engagement initiatives supported by community partnerships and external funding
  • Mentored students in personal development, fostering confidence and resilience.

School Teacher & Student Advisor

Howard County Public Schools
Columbia, MD
  • Developed and implemented engaging lesson plans aligned with curriculum standards
  • Facilitated classroom discussions to promote student participation and critical thinking skills
  • Collaborated with colleagues to create interdisciplinary lessons that reinforced core concepts across multiple subjects.
  • Met and exceeded class-wide achievement and proficiency standards as established by state testing departments.
  • Coordinated student organization activities and events; recognized as SADD Advisor of the Year.

Real Estate Salesperson

Howard Hanna Real Estate Services, Keller Williams, and Remax Realty Brokers
Pittsburgh, PA
  • Served as primary point of contact for over 900 clients, responding to inquiries and guiding them through complex, multi-step processes
  • Managed multiple transactions simultaneously, coordinating timelines, documentation, and stakeholder communication
  • Demonstrated strong problem-solving and decision-making skills in high-pressure situations requiring discretion and judgment
  • Tracked financial processes including contracts, reimbursements, and transaction documentation
  • Developed marketing materials and managed digital outreach campaigns across multiple platforms
  • Achieved 99% client satisfaction through proactive communication and issue resolution

Publicity Assistant

HarperCollins Publishers
New York, NY
  • Developed marketing and outreach materials, including press releases and promotional content
  • Coordinated logistics for events, including scheduling, travel arrangements, and on-site support
  • Maintained databases and tracked media outreach and engagement
  • Supported financial and administrative processes, including invoices and expense tracking

Education

Master of Arts - Humanities

Johns Hopkins University
Baltimore, MD

Bachelor of Science - English & Communications

Radford University
Radford, VA

Skills

  • Student Advising & Transition Support
  • Event Coordination & Logistics
  • Customer Service & Inquiry Response
  • Data Tracking & Program Assessment
  • Cross-Functional Collaboration
  • Written & Verbal Communication
  • Negotiation and Conflict resolution
  • Media and Public Relations

Timeline

Real Estate Salesperson

Howard Hanna Real Estate Services, Keller Williams, and Remax Realty Brokers

Program Coordinator

Maryland State Department of Education

Student Support & Development Instructor

Raising Strong Sisters

School Teacher & Student Advisor

Howard County Public Schools

Publicity Assistant

HarperCollins Publishers

Master of Arts - Humanities

Johns Hopkins University

Bachelor of Science - English & Communications

Radford University

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LEESA BELT-HAGLUND