Leesa Tackett
Clearwater,FL
Summary
Responsible and friendly Beauty Advisor makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Macy's
Lexington, KY
05.2023 - 09.2024
- Provided customers with product advice and recommendations based on their individual needs.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Organized promotional events such as makeup demonstrations and free makeovers.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Administered special promotions such as discounts or loyalty rewards programs.
- Updated customer records in database software program accurately.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Assisted customers in feeling relaxed and comfortable with the process.
- Finalized purchases and processed payments.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
Beauty Advisor
Dillard's
Mentor, OH
02.2024 - 06.2024
- Provided customers with product advice and recommendations based on their individual needs.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Organized promotional events such as makeup demonstrations and free makeovers.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Ensured that all displays were neat and organized at all times.
- Created a positive shopping experience for each customer through effective communication skills.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Administered special promotions such as discounts or loyalty rewards programs.
- Updated customer records in database software program accurately.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Recommended merchandise based on expert product knowledge and client preferences.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Evaluated customer skin to determine unique conditions and skin type.
- Finalized purchases and processed payments.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Maintained records related to sales for store management.
Cashier
Publix
Palm Harbor, FL
03.2021 - 03.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Offered customers carry-out service at completion of transaction.
Bakery Associate
Giant Eagle
Painesville, OH
11.2020 - 04.2021
- Prepared dough and cake batter for baking according to recipes.
- Managed inventory of ingredients, supplies, and finished products.
- Monitored product temperatures during baking process.
- Assisted in packaging and boxing of baked goods.
- Ensured compliance with health regulations related to food handling and storage.
- Maintained cleanliness of work areas throughout shift.
- Followed all safety protocols when operating kitchen machinery.
- Checked expiration dates on ingredients prior to usage in production process.
- Responded quickly to any issues that arose during baking process.
- Adhered strictly to all food safety guidelines while preparing baked goods.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Labeled bakery items by inputting data into digital weighing machine.
- Personalized cakes by writing desired words or adding other customizations.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Placed special orders or called other stores to find desired items.
Cashier
Rao's Bakery
Beaumont, TX
08.2020 - 10.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Offered customers carry-out service at completion of transaction.
- Adhered to social distancing protocols and wore mask or face shield.
Education
Bachelor of Science - Merchandising, Apparel And Textiles
University of Kentucky
Lexington, KY05-2013
High School Diploma -
Henry Clay High School
Lexington, KY05-1987
Skills
- Cosmetics and Facial Care Services
- Customer Needs Assessment
- Service Consultations
- Customer Engagement
- Products knowledge
- Sales proficiency
- Inventory Control
- Application techniques
- Product Demonstrations
- Cosmetics industry trends
- Event Promotion
- Hygiene standards
- Theft Prevention
- Makeup Application Techniques
- Returns processing
- Cross-selling techniques
- Speech Clarity
- Damaged goods returns
- Time Management
- Sales and Promotions
- Teamwork and Collaboration
Timeline
Beauty Advisor
Dillard's
02.2024 - 06.2024
Beauty Advisor
Macy's
05.2023 - 09.2024
Cashier
Publix
03.2021 - 03.2023
Bakery Associate
Giant Eagle
11.2020 - 04.2021
Cashier
Rao's Bakery
08.2020 - 10.2020
Bachelor of Science - Merchandising, Apparel And Textiles
University of Kentucky
High School Diploma -
Henry Clay High School