Leeshel Johnson

• Responsible for tracking all mail deliveries via Brightstar messenger service; Federal Express; UPS and USPS and all other all mail courier services.
• Maintain daily log of packages received and leaving department.
• Retrieval of employee location to distribute personal packages received via Tele Dir.
• Responsible for opening and clocking critical documents ; OTSC; Petitions; NOC and EBTS.
• Prepared and edited documents to produce precise, accurate and professional communication.

• Answered multiple phone lines; Assisted customers with answers to general questions and schedule changes; scheduled driving routes for ten inspectors daily;
• Greeted visitors at window daily to handle questions and or direct to appropriate staff.
• Developed spreadsheets; faxed reports and scanned documents to supervisory team to track workflow.
• Monitored calendar dates of inspectors scheduled appointments to assure availability would allow for improved productivity.
• Collected and verified PPE Paperwork for field inspectors assisting in streamlining protocols for COVID-19.

• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Monitored office supplies and made arrangements for restocking of low-stock items.
• Processed documents and materials to disseminate information to appropriate parties.

Prepared vendor payments upon attorney authorization and approval; Prepared and processed monthly reports for partners and billing attorneys;Revised inaccuracies and billing miscalculations before final and monthly reporting;

Attention to detail with numerical and statistical typing; Transferred billing and diary entries into Elite and onto pre-bills;

Major administrative and clerical duties.

• Monitored guests, patients and society clients; Responsible for intake and recording facility guests;
• Performed spot checks and head counts;
• Maintained logs and safety protocol of clients and infants;
• Assisted with meal preparation and serving thereto;
• General administrative reporting and record keeping;
• Attended very busy switchboard and routed calls accordingly