Leeza Aaron
Surprise,AZ
Summary
Proven track record in project management and system analysis, highlighted by leading over 40 acquisitions for Republic Services as a Senior Business Systems Analyst. Excelled in data migration and stakeholder collaboration, ensuring seamless system integrations. Expertise in defect identification and a knack for rapid learning underscore my ability to exceed employer expectations and drive successful outcomes.
Overview
21
21
years of professional experience
Work History
Senior Business Systems Analyst
Self Employed Contractor
2017.07 - Current
- Supported the Acquisition Team at Republic Services
- Project Lead - Successfully converted over 40 acquisitions on time from various trash hauling systems (ei. Trashflow, Encore, Quickbooks, Tower, Softpak, Desert Micro) to InfoPro (AS400 system integrated with Salesforce and other systems.
- Managed very tight deadlines - we had 3 weeks to get the data converted and uploaded into the testing environment
- Worked with programmers to get the date uploaded and tested
- Identified risks and issues that may impact project delivery, proactively addressing them to minimize their impact
- Conducted data mapping during system integrations or migrations to ensure accurate data transfer between systems
- Managed multiple projects simultaneously while effectively prioritizing tasks based on urgency and importance
- Proven ability to learn quickly and adapt to new situations.
- Conducted thorough analysis of existing systems and converted the data to a different system using excel templates
- Facilitated meetings with stakeholders to elicit requirements, clarify data information and how it being used, and resolve any issues or conflicts
- Participated in system implementation activities such as data migration, user acceptance testing (UAT), etc
- Collaborated with stakeholders from different departments (e.g., finance, customer service, operations) to understand their specific needs and translate them into actionable system requirements
- Uploaded millions of dollars worth of Accounts Receivables to thousands of accounts converted at a time
- Supported the business after conversion by answering questions, helping provide reports, support billing, provide queries as needed.
Realtor
HomeSmart
2016.09 - Current
- Flipped 18 homes (husband wife team)
- Researched contractors and hired as needed
- Managed flip projects by scheduling/calling contractors to get projects done within 4 weeks to be ready for the market
- Searched for homes to flip and analyzed numbers to see what the profits would be
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Compared recently sold area properties to determine competitive market prices.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Presented purchase offers to sellers for consideration.
- Conducted comprehensive market analysis to identify opportunities for investors.
Systems Analyst/QA Tester
Self Employed Contractor
2011.01 - 2016.01
- Performed desktop audits to look for missing revenue across 100s of divisions
- Helped with QA Testing for system upgrades working closely with programmers
- Internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Identified issues, analyzed information and provided solutions to problems.
- Facilitated meetings with stakeholders to elicit requirements, clarify objectives, and resolve any issues or conflicts
- Created comprehensive test plans, scenarios, and scripts to ensure proper functionality of new or enhanced systems
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Advised developers on problems with databases, performance and other issues.
- Built automated test scripts to handle repetitive software testing work.
Application Specialist
Republic Services
2006.06 - 2011.09
- Conducted software conversions when Republic Services and Allied Waste merged companies in 2008
- Traveled all over the country with a team of other employees and was on site for each project 3 months at a time
- Conducted meetings to get to know the division and their specific needs
- Research any specific fees, taxes, contracts that they business had to be sure we converted them properly - including any reporting needs
- Trained employees on the new system (AS400)
- Completed templates needed to convert data from RSI to InfoPro
- Performed testing once data went into testing environment
Customer Service
Allied Waste
2003.07 - 2006.03
- Answered phones at the front desk
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Sought ways to improve processes and services provided.
- Trained new personnel regarding company operations, policies and services.
- Investigated and resolved accounting, service and delivery concerns.
- Responded proactively and positively to rapid change.
Education
Associate of Applied Science - Administrative Assistant
Linn Benton Community College
Albany06.2003
Skills
- Defect Identification
- Application support
- Project Management
- System Analysis
- Data Analysis
- User Acceptance Testing
- Quality Control
- Data Migration
- Data Mapping
Accomplishments
- Real estate license and started our own business flipping homes - flipped 18 homes over 4 years
- Successfully converted 40 companies from one system to another on very tight deadlines, projects never late
Languages
Russian
Native or Bilingual
Interests
Exercising and hiking
Timeline
Senior Business Systems Analyst
Self Employed Contractor
2017.07 - Current
Realtor
HomeSmart
2016.09 - Current
Systems Analyst/QA Tester
Self Employed Contractor
2011.01 - 2016.01
Application Specialist
Republic Services
2006.06 - 2011.09
Customer Service
Allied Waste
2003.07 - 2006.03
Associate of Applied Science - Administrative Assistant
Linn Benton Community College
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