Leeza Smith
Chelsea,MA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Enablement Operations Manager
Curriculum Associates, LLC
Billerica, MA
02.2019 - Current
- Plans daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Actively seeking from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Collaborates with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
- Communicates effectively with stakeholders to ensure project goals are met on time.
- Develops strategies for improving inventory management processes.
- Identifies operational and performance issues and worked with managers to resolve concerns.
- Coordinates resources across multiple departments and teams as needed for successful completion of projects.
- Provides voiceover talent for company ad videos.
- Trains, mentors, and motivates employees to maximize team productivity.
- Develops initiatives for process improvement and reviews and assesses ongoing operations.
Marketing Assistant (10/2016 - 2/2018) - Marketing Coordinator (2/2018 - Present)
Graphique de France
Woburn, MA
10.2016 - 01.2019
- Managed projects and communication for B2B marketing initiatives.
- B2B Advertising via LinkedIn and Facebook
- Designed and created marketing collateral for sales meetings, trade shows and company executives.
- Facilitated influencer collaborations for social media advertising
- Created lead follow up strategies using Salesforce
- Ability to track, run reports and analyze Marketing Data for performance and opportunities via SalesForce, Marketing Automation tools, Google Analytics, etc.
- Conducted internal and external market research on product lines, sales, competitors, industries, markets, trade shows, etc.
- Updated and maintain B2B & B2C websites
- Segmented email lists, campaign collateral, marketing materials, etc. based on target market insights
- Content creation of blogs and social media content using Wordpress and Hootsuite
Education
Bachelor of Science - Marketing
Johnson & Wales University
2016
Skills
- Operations
- Project Management
- Sales Enablement
- Process flows
- Marketing Collateral
- Inventory Management
- SalesForce
- Workfront
- Workday
- Cross-functional collaboration
- Social Media Platforms
- Voiceover Work
Certification
- Sales Enablement Training - 2022
Timeline
Enablement Operations Manager
Curriculum Associates, LLC
02.2019 - Current
Marketing Assistant (10/2016 - 2/2018) - Marketing Coordinator (2/2018 - Present)
Graphique de France
10.2016 - 01.2019
Bachelor of Science - Marketing
Johnson & Wales University
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