LEEZA TORRES
Georgetown,TX
Summary
CONTACT Address: Austin, TX 84101 Phone: 5126793591 Email: Leezatorres@yahoo.com
Overview
13
13
years of professional experience
Work History
Leasing Agent
Harris Branch seniors
Austin, TX
06.2024 - Current
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
- Inspected vacant units and ensured they were ready for showings.
- Managed multiple projects simultaneously while meeting deadlines.
- Participated in community events related to leasing activities or tenant relations.
- Maintained a professional attitude when dealing with difficult situations or customers.
- Resolved tenant complaints promptly and professionally.
- Conducted periodic inspections of units to ensure compliance with lease terms.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
- Collected security deposits from new tenants.
- Performed administrative duties such as filing paperwork and updating databases.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Encouraged prospective tenants to fill out applications after property tours.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Booking Coordinator
Miracle Mile
Austin
10.2022 - 06.2024
- Booked events
- inquired new clients
- Created reports summarizing past performance of bookings in order to inform future decisions.
- Responded quickly to customer feedback regarding their experience with the booking process.
- Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from both clients and service providers
- Regularly reviewed current processes for potential improvements, sharing insights with management for continuous optimization of the work environment
- Coordinated appointments for multiple departments, ensuring optimal use of resources and time management
- Collaborated with team members to improve overall productivity and communication within the office.
- Managed a high volume of incoming requests while maintaining quality customer service.
- Maintained accurate records of all bookings, including cancellations and no-shows.
- Assisted with special events or promotions related to bookings, such as setting up displays or coordinating activities.
Office Supervisor
Dechert LLP
11.2015 - 07.2018
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Monitored office supplies inventory and placed orders when necessary.
- Created documentation for common IT tasks such as troubleshooting steps for various types of problems.
- Coordinated with vendors for repair services when needed.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Assisted in document review process by identifying key issues within complex contracts.
- Screened incoming calls from potential clients seeking legal advice.
- Maintained communication with restaurant staff regarding order status and delivery times.
- Verified accuracy of orders before leaving the restaurant.
- Recorded order information, collected payments and provided customers with change when necessary.
Floater
Coats rose
Austin, TX
07.2013 - 03.2014
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Maintained an organized filing system of paper documents and electronic files.
- Managed inventory of office supplies and placed orders when needed.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
Operator
Howdy honda
01.2012 - 03.2013
- Answer all incoming calls for the dealership departments.
- Greeted callers and identified their needs quickly and accurately.
- Utilized various software programs including Microsoft Word, Excel, and Outlook to complete job tasks efficiently.
- Answered incoming calls and directed them to the appropriate department or individual.
- Maintained a professional demeanor while handling customer calls.
- Provided accurate information regarding company services, procedures, and policies.
- Transferred calls to other departments as needed.
- Performed data entry of customer contact information into computer database systems.
Education
High school or equivalent -
Stephen F Austin
Austin, TX05.2006
Skills
- Strong Organization
- Client Relationship Building
- Client Needs Assessment
- Staff Management
- Telephone and email etiquette
- Administrative Support
- Patient confidentiality
- Order tracking
- Sales and marketing aptitude
- Property Tours
- Office Management
Timeline
Leasing Agent
Harris Branch seniors
06.2024 - Current
Booking Coordinator
Miracle Mile
10.2022 - 06.2024
Office Supervisor
Dechert LLP
11.2015 - 07.2018
Floater
Coats rose
07.2013 - 03.2014
Operator
Howdy honda
01.2012 - 03.2013
High school or equivalent -
Stephen F Austin