Summary
Overview
Work History
Education
Skills
Timeline
Generic

Legacy Shannon

Greensboro,NC

Summary

Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities, and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.

Overview

11
11
years of professional experience

Work History

Executive Project Manager

SSCI Cybersecurity
04.2020 - Current
  • Maintain supplies inventory Overseas by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Completes operational requirements by scheduling and assigning administrative projects and expediting work results
  • Make travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations
  • Implemented continuous improvement initiatives by regularly reviewing processes and adapting as needed to optimize performance.
  • Create Cybersecurity Curriculum for School Systems Grade 6-12
  • Use Appropriate software including: Microsoft Word, Excel, and Outlook
  • Microsoft PowerPoint and Adobe Acrobat
  • Exhibits polite and professional communication via phone, e-mail, and mail
  • Provided support to management, resulting in a positive impact on the company's overall performance
  • Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
  • Maintained company's social media presence by posting messages, answering posts, and monitoring responses.

Surgical Sales Coordinator

CG Cosmetic Surgery
10.2016 - 04.2020
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Responsible for informing first time clients on our services , promoting the clinic, surgeons, and current procedure specials
  • Responsible for booking surgeries, pre op/post op appointments, online consultations and in-person consultations
  • Inform patients on financing options, in house financing and financing options such as CareCredit,Alphaeon & United Medical and provide application assistance
  • Enhanced online engagement with the creation of compelling content for various platforms.
  • Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.

Shift Lead

Shutterfly
01.2014 - 10.2016


  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Promoted a positive work environment through open communication and effective conflict resolution strategies.
  • Overseeing the manufacturing and shipping processes and procedures in factory production operations
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.

Education

Bachelor of Science - Business Administration

Johnson & Wales University
Charlotte, NC
10.2019

Skills

  • Customer Relations
  • Project Scheduling
  • Scope Management
  • Mentoring and Coaching

Timeline

Executive Project Manager

SSCI Cybersecurity
04.2020 - Current

Surgical Sales Coordinator

CG Cosmetic Surgery
10.2016 - 04.2020

Shift Lead

Shutterfly
01.2014 - 10.2016

Bachelor of Science - Business Administration

Johnson & Wales University

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Legacy Shannon