Sharp Dispatcher with strong background in logistics and transportation management. Adept at delivering exceptional customer service with knack for making quick decisions. Strategic and committed to keeping safety as highest priority.
Overview
25
25
years of professional experience
Work History
Driver
Freedman Packaging Corporation
11.2022 - 03.2023
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Cleaned vehicle regularly to maintain professional appearance.
Coordinated efficient routes to avoid delays and optimize schedules.
Updated logs and tracking documents accurately and according to schedule requirements.
Kept detailed mileage and fuel reports to track overall fuel costs.
Obtained signatures from customers upon delivery of goods.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Driver
Jetta Logistics
12.2021 - 02.2022
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Cleaned vehicle regularly to maintain professional appearance.
Coordinated efficient routes to avoid delays and optimize schedules.
Updated logs and tracking documents accurately and according to schedule requirements.
Kept detailed mileage and fuel reports to track overall fuel costs.
Obtained signatures from customers upon delivery of goods.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Sales Representative / Dispatcher
Beacons Relocation Service
02.2016 - 03.2021
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Managed customer accounts to secure customer satisfaction and repeat business.
Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Generated reports to track deliveries and maintain proper records and documentation.
Scheduled and organized delivery routes.
Managed customer accounts and invoicing.
Sales Representative /Dispatcher
First American Van Lines
01.1998 - 01.2016
Generated new leads through networking and attending industry events.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Developed and delivered engaging sales presentations to convey product benefits.
Maintained current knowledge of evolving changes in marketplace.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Attended monthly sales meetings and quarterly sales trainings.
Collaborated with cross-functional teams to identify and address customer needs.
Quoted prices, credit terms and other bid specifications.
Negotiated contracts with clients and developed relationships with key personnel.
Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Scheduled and organized delivery routes.
Generated reports to track deliveries and maintain proper records and documentation.
Managed customer accounts and invoicing.
Monitored vehicle locations to coordinate timely arrivals.
Monitored flow of paperwork and directed information to appropriate departments.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Environmental Health and Safety Specialist at American Packaging CorporationEnvironmental Health and Safety Specialist at American Packaging Corporation