Lehem Alazar

• Provided direction and guidance to internal teams in order to achieve targets.

• Collaborated with area managers to evaluate needs and optimize operational plans.

• Coordinated marketing campaigns, including promotional events and advertising initiatives.

• Designed and coordinated promotional campaigns, including events, sponsorships, and partnerships to boost customer engagement.

• Conducted market research to identify trends, customer preferences, and competitive positioning, using insights to refine marketing efforts.

• Created marketing materials, such as brochures, flyers, and online advertisements, to support sales initiatives.

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• Managing good relations with international clients and organizations.
• Manage Daily Operations: Supervise daily activities to ensure smooth functioning of the consultancy
• Leading teams to achieve organizational goals.

• Generated weekly reports to communicate targets and ensure activities were on track to meeting goals.

• Proactively assisted operations manager with all tasks as needed efficiently and to high-quality standards.

• Coordinated with General Manager in different operational issues and promotional activities.
• Taught employees how to collaborate on daily job tasks and achieve service targets.

• Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.

• Managed purchasing, sales, marketing and customer account operations efficiently.

• Conducted market analysis to identify opportunities for growth and expansion within the sector
• Optimized workflow processes and monitored weekly sales to draft reports for continuous improvement planning.
• Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
• Acknowledged for achieving 10% increase in sales.
• Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Increased customer satisfaction ratings by successfully resolving challenges.
• Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.