Lei Phillips

Processed fish tickets per salmon tender ADF&G regulations/policy

Deck hand work for day to day operations on Salmon tender

• Oversaw daily front office operations, ensuring efficient patient flow and optimal service delivery.
• Managed scheduling for appointments, optimizing staff resources and enhancing patient access to services.
• Developed and implemented front office procedures, improving operational efficiency and client satisfaction.
• Trained and mentored front office staff, fostering a collaborative team environment focused on excellence.
• Coordinated communication between clinical teams and administrative staff to streamline workflows and information sharing.
• Analyzed patient feedback to identify areas for service improvement, driving initiatives that enhanced overall experience.
• Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
• Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
• Developed procedures to establish accurate and organized check-in and check-out processes.
• Maintained a clean and organized work environment, promoting a professional image of the hotel to guests.

• Bedside staff nurse in the Intensive care unit

• Bedside staff Nurse in the intensive care unit

• Staff nurse in a medical office setting. Responsible for checking patients in, obtaining vital signs, updating or obtaining medical history. Administration of vaccinations if necessary. Occasionally responsible for taking X-rays, and 12 lead EKGs.

• Seasonal bookkeeping, salmon buying during summer months

• Seasonal bookkeeping during salmon fishing