Leia Burriss

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Regularly cleaned and sanitized bar area, beer lockers, and refrigeration.
• Upheld strict regulations for safe alcohol service and food safety.

• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Worked with banquet manager to coordinate event set up and schedule.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Knowledgeable in wine and beer, as well as specialty cocktails.

• Reading order tickets and inspecting plates to ensure the food is correct, cooked properly, and has the correct appearance.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Adhered to proper food handling procedures and safety guidelines.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

February 2021 to September 2021 Easley, SC

• Maintained complete knowledge of the restaurant menu, and skillfully promoted items on beverage lists.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Followed all safety and sanitation policies when handling food and beverages.
• Routinely supported other areas of the restaurant as requested.
• Played a key role in training any new hires.