Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leia Duncan

Altoona,IA

Summary

Knowledgeable with accounting and cash management with solid foundational experience in accounting principles and practices. Supported financial reporting and analysis, contributing to accurate and timely financial statements. Demonstrated attention to detail and analytical skills in reconciling accounts and preparing monthly reports.

Overview

5
5
years of professional experience

Work History

Accounting Intern

BHE Renewables
01.2024 - Current
  • Supported month-end closing activities, ensuring timely and accurate reporting of financial results.
  • Assisted with month-end closing and reporting duties.
  • Compiled monthly journal entries into general ledger system.
  • Gained hands-on experience with various accounting software programs such as Oracle Fusion, Excel, and Word, enhancing overall efficiency in daily tasks.
  • Prepared accurate financial reports by compiling data and analyzing trends for management review.
  • Entered data into general ledgers.
  • Developed strong client relationships through effective communication, timely responses, and professional demeanor.
  • Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to senior managers.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Provided journal entries and performed accounting on accrual basis.
  • Diminished outstanding debts by analyzing accounts for issues.
  • Cooperated with senior leaders to create operating budgets and initiate financial planning.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Increased efficiency in expense reporting by creating clear guidelines for employees and streamlining approval processes.
  • Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues.
  • Enhanced team productivity by sharing best practices in preparation techniques.
  • Maintained up-to-date knowledge of accounting software, ensuring efficient processing of client data.
  • Contributed to successful financial year-end closes, meticulously reviewing and adjusting account discrepancies.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Reconciled balance sheet figures and sought assistance to reduce errors.
  • Developed financial models to assess and analyze financial performance of clients.

Assistant Manager

Dollar General
08.2023 - 07.2024
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Lead Cashier

Fareway Grocery
01.2021 - 10.2023
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.
  • Streamlined the checkout process for faster service, leading to increased customer loyalty.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Collaborated with management to develop strategies for improving overall store performance and profitability.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Managed high volume sales periods effectively, ensuring prompt service during peak hours.
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained stock to meet expected customer demand.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Educated employees on register use, merchandising, and customer service.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Maximized employee productivity through effective scheduling and workload distribution, reducing stress among staff members.
  • Implemented inventory control measures to minimize stock discrepancies and maintain accurate records.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Led cashiers and associates in providing thoughtful customer service.

Education

No Degree - Accounting And Finance

Des Moines Area Community College
Ankeny, IA
05-2025

Skills

  • Skilled in Microsoft and Oracle Fusion
  • Data Entry
  • Bookkeeping
  • Bank Reconciliation
  • Vendor invoice payment
  • Statement preparation
  • Financial Documentation
  • Professionalism and Work Ethic
  • Cash Flow Management
  • Debt management
  • Project Reporting
  • Accounting operations processes
  • Revenue Recognition
  • Customer Service

Timeline

Accounting Intern

BHE Renewables
01.2024 - Current

Assistant Manager

Dollar General
08.2023 - 07.2024

Lead Cashier

Fareway Grocery
01.2021 - 10.2023

No Degree - Accounting And Finance

Des Moines Area Community College

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