Leia Ferguson
Brunswick,OH
Summary
Compassionate Activity Director with background in maintaining organization while planning and implementing innovative activity programs. Knowledgeable in evaluating residents' needs and conducting group activities to improve quality of life. First-rate interpersonal, organizational and persuasive skills. Highly-motivated, Strong work ethic with desire to take on new challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Activity Director
Berea Alzheimer's Care Center
Berea, OH
07.2022 - Current
- Oversaw Activities programming including- Planned programs of events or schedules of activities and published monthly activity calendars with a variety of recreational options for facility.
- Adapted existing activities or developed new ones to meet the changing needs of participants. Implemented activities to provide amusement and socialization for residents. Instructed residents in recreational activities to meet specific psychological and physical needs. Encouraged socialization among residents by organizing group games or outings. Organized events such as holiday parties, bingo nights, and movie screenings.
- Worked closely with residents by Developing individualized plans for each resident based on their interests and abilities. Provided one-on-one support to those who required additional assistance. Conducted assessments of residents' cognitive functioning levels prior to enrollment in programs. Communicated with residents and families to convey information about events or activities. Maintained records of activities and analyzed feedback from participants.
- Completed day-to-day duties accurately and efficiently which included Maintaining accurate records of participant attendance and progress notes.
- -Ensuring compliance with all state regulations regarding safety protocols and infection control measures. Performing regular maintenance checks on equipment used during activities.
- Monitoring the progress of participants in order to assess program effectiveness. Approaching customers and engaged in conversation through use of effective interpersonal and people skills.
- Participating in community outreach initiatives aimed at promoting senior wellness. Coordinated transportation services for offsite activities when needed.
- Oversaw activity staff by Interviewed and hired associates to fill staff vacancies. Coordinated calendars, shifts and activity schedules with staff. Trained workers in company procedures or policies, delegated tasks and work hours to staff. Supervised volunteers and provided guidance when necessary. Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Successfully implemented Dementia Live into our orientation process. Certified all employee's in Dementia Live.
- Handled budgetary concerns, keeping activities affordable. Calculated and recorded department expenses and revenue. Achieved cost-savings by developing functional solutions to problems. Successfully applied and received grant funding.
- Recognized by management for providing exceptional customer service. working closely with families to ensure that their loved ones were receiving appropriate while addressing questions and concerns.
- Promoted high customer satisfaction by resolving problems , identifying needs of customers promptly and efficiently with knowledgeable and friendly service. Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked as a team member by Collaborating with other departments to coordinate interdisciplinary programming. Worked with cross-functional teams to achieve goals. Consulted with staff and other professionals to discuss activities.
- Brought a new program, called Opening Minds through Art (OMA) to the facility. Received grant funding for this program. Partnered with Cleveland State University to give students volunteer opportunities.
- Conduct weekly Oma sessions with volunteers and residents.
Activity Director
Rocky river gardens
Cleveland, Ohio
11.2021 - 05.2022
- Managed activity staff including- Interviewed and hired associates to fill staff vacancies.
- Delegated work to staff, setting priorities and goals. Trained workers in company procedures or policies. Assigned tasks and work hours to staff.
- Supervised volunteers and provided guidance when necessary.
- Oversaw activity department: Planned, organized or led exercise routines, athletic events or arts and crafts. Created monthly activity calendars with a variety of recreational options. Designed programs to encourage entertainment, relaxation, socialization and fulfillment for residents. Organized events such as holiday parties, bingo nights, and movie screenings. Instructed residents in recreational activities to meet specific psychological and physical needs.
- Developed and implemented engaging activities for seniors in long-term care facilities. Provided one-on-one support to those who required additional assistance. Adapted existing activities or developed new ones to meet the changing needs of participants. Monitored the progress of participants in order to assess program effectiveness
- Developed individualized plans for each resident based on their interests and abilities. Conducted assessments of residents' cognitive functioning levels prior to enrollment in programs. Maintained accurate records of participant attendance and progress notes.
- Collaborated with other departments to coordinate interdisciplinary programming.
- Ensured compliance with all state regulations regarding safety protocols and infection control measures.
- Coordinated transportation services for offsite activities when needed.
- Participated in community outreach initiatives aimed at promoting senior wellness.
- Handled budgetary concerns, keeping activities affordable. Achieved cost-savings by developing functional solutions to problems. Calculated and recorded department expenses and revenue.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently. Worked closely with families to ensure that their loved ones were receiving appropriate care, addressing questions and concerns. Provided excellent service and attention to customers when face-to-face or through phone conversations. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Activity Coordinator
Parkside Villa
Middleburg Heights
11.2020 - 04.2021
- Develop, coordinate and carry out scheduled recreational therapy activities and programs
- Coordinate with the activity director, and other staff members.Train new team members and volunteers while also supervising volunteers
- Comply with state and federal regulations for nursing homes, inpatient rehabilitation and post acute care industry including the skilled care facility
- Create monthly calendars for the assigned unit fitting the diverse setting
- Conduct one on one visits with residents in need
- Input admission assessments, quarterly’s, significant changes, annual’s, MDS, care plans, goals and interventions using Point Click Care (PCC) softwear
- Assesses each patient for appropriate plan of care as related to therapeutic recreation needs
- Chart on individual residents activity participation using POC
- Write discharge summaries for each resident being discharged
- Input Resident information into OSU lab program for covid testing.
Life enrichment coordinator
The Renaissance
Olmsted Falls
08.2017 - 11.2020
- Develop, coordinate and carry out scheduled recreational therapy activities and programs with a focus on dementia patients
- Coordinate with the activity director, and other staff members
- Train new team members and volunteers while also supervising volunteers
- Comply with state and federal regulations for memory care, nursing homes, inpatient rehabilitation.
- Create monthly calendars for the assigned unit fitting for the diverse setting
- Conduct one on one visits with residents in need
- Conduct admission assessments, quarterly’s, significant changes, and annuals
- Assesses each patient for appropriate plan of care as related to therapeutic recreation needs
- Chart on individual residents activity participation using POC
- Ordered and went shopping for all necessary items for the activity department within the facility budget.
Activity Assistant
Riverview Care pointe
Olmsted Falls
08.2016 - 10.2017
- Carry out planned activities to the dementia population of the facility, which includes physical activity, arts and crafts, spiritual, sensory, and cognitive
- Conduct Admission assessments with new residents and complete peli paperwork
- Encourage socialization, provide entertainment, relaxation, and fulfillment, and improve daily living skills
- Bringing residents to and back from activities.
Education
Activity director certification -
Lorain County Community College
01.2024
Cosmetology Licenses - Cosmetology Education
Polaris Career Center
Berea, OH05.2014
High School Diploma -
North Olmsted High School
North Olmsted, OH05.2014
Some College (No Degree) - Nursing
Lorain County Community College
Elyria, OHSkills
- Customer Service Skills - 11 Years Customer Service
- Patient Evaluations
- Treatment Coordination
- Activity Organization
- 5 Years of healthcare experience with a focus on recreation
- Event Planning Background
- Proficient in all microsoft programs
- Proficient in Point Click Care
- Strong documentation skills
- Strong organizational skills
- Dependable
- Detail Oriented
- Flexible
- Budget Management
- Resource Allocation
- Conflict Resolution
- Coaching and Mentoring
- Staff Training
- Volunteer Recruitment
- Team Building
Certification
- Certified Activity Director NCCAP #ADC214535 EXP: 06/01/2025
- Dementia Live Facilitator Age-U-Cate Issued 02/24/2023
- Opening Minds Through Art Facilitator Issued 08/24/2023
References
References available upon request.
Timeline
Activity Director
Berea Alzheimer's Care Center
07.2022 - Current
Activity Director
Rocky river gardens
11.2021 - 05.2022
Activity Coordinator
Parkside Villa
11.2020 - 04.2021
Life enrichment coordinator
The Renaissance
08.2017 - 11.2020
Activity Assistant
Riverview Care pointe
08.2016 - 10.2017
Activity director certification -
Lorain County Community College
Cosmetology Licenses - Cosmetology Education
Polaris Career Center
High School Diploma -
North Olmsted High School
Some College (No Degree) - Nursing
Lorain County Community College
- Certified Activity Director NCCAP #ADC214535 EXP: 06/01/2025
- Dementia Live Facilitator Age-U-Cate Issued 02/24/2023
- Opening Minds Through Art Facilitator Issued 08/24/2023
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