Leia O'Brien
Sparks,NV
Summary
Results-driven Quality Engineering Technician skilled in GD&T, RCA, QMS, Six Sigma, and process optimization. Proven track record of driving operational excellence in fast-paced manufacturing environments. Excelling in product quality, efficiency, risk mitigation, and cross-functional collaboration. Skilled communicator with talents in database management, data analysis, problem-solving, with a demonstrated ability to deliver impactful results. Committed to continuous improvement and dedicated to achieving organizational goals.
Overview
5
5
years of professional experience
Work History
Quality Engineering Technician
Redwood Materials
11.2022 - Current
- Effectively organized, managed, and led Quality Engineering team resources, strategically assigning tasks based on individual strengths, skill sets, and workload balance to ensure optimal efficiency and seamless coverage in absence of Engineers.
- Played a pivotal role in multiple Root Cause Analysis (RCA) investigations, subsequently revising pertinent documentation to mitigate errors, and provided comprehensive training to management on approved process changes.
- Contributed to launch of Copper Foil, Mechanical Separation, and Lithium Recovery products both on-site and remotely.
- Leveraged expertise to define quality specifications, establish controls, and meticulously oversee processes throughout line commissioning.
- Supported numerous cross-functioning team executives in decision-making processes by conducting research, presenting findings in clear formats, and answering various questions at a high-level.
- Enhanced order fulfillment rates through vigilant monitoring of product availability, swift resolution of shortages, generation of customer-specific pick-lists for cross-functioning teams via product assay review, and preparation of documentation for customer dispatch.
Quality Technician
Tesla
12.2020 - 11.2022
- Leveraged expertise in Geometric Dimensioning and Tolerancing (GD&T) to meticulously scrutinize incoming materials, ensuring alignment with precise tolerances outlined in part drawings.
- Utilized problem-solving methodologies including 8D Root Cause Analysis (RCA), 5-Why's, and Fishbone analysis, demonstrating keen ability to uncover root causes and drive effective solutions.
- Forerunner in orchestrating, implementing, and deploying essential audits, driving excellence in quality control initiatives.
- Assisted in numerous Control Plan/PFMEA actions and revisions by working closely with Engineers.
- Leveraged SQL skills to query numerous databases, enabling swift identification, isolation, and containment of product escapes.
Reservations Specialist
Monarch Casino & Resort
01.2020 - 12.2020
- Cultivated meaningful guest relationships through timely communication, providing essential pre-arrival information, and extending gracious post-stay follow-up.
- Demonstrated steadfast dedication to administrative proficiency, ensuring meticulous record-keeping, efficient file organization, and preparation of comprehensive reports to support strategic decision-making.
- Utilized Learning Management Software (LMS) to enhance booking efficiency, streamline inventory oversight, and produce informative reports to support strategic decision-making processes.
Summer Business Institute Intern
Henderson Executive Airport
04.2019 - 08.2019
- Independently created a digital database which was used to organize hanger rental payments and aviation insurance to enhance data management efficiency.
- Provided vital support to executives by facilitating pilot check-in procedures and manage receipt filing for multiple companies.
Education
High School Diploma -
Explore Knowledge Academy
Las Vegas, NV05.2019
Skills
- Geometric Dimensioning and Tolerancing (GD&T)
- Piping and Instrumentation Diagram (P&ID)
- Root Cause Analysis (RCA), Fish Bone Method, 8D
- Quality Management Systems (QMS)
- Six Sigma Methodologies
- JQL, SQL, Python
Timeline
Quality Engineering Technician
Redwood Materials
11.2022 - Current
Quality Technician
Tesla
12.2020 - 11.2022
Reservations Specialist
Monarch Casino & Resort
01.2020 - 12.2020
Summer Business Institute Intern
Henderson Executive Airport
04.2019 - 08.2019
High School Diploma -
Explore Knowledge Academy