LEIA PARKER

Managing property listings and bookings, guest communication, provide exceptional guest experience from check-in until check-out. Building relationships with the home owners. Organize and track cleaning and maintenance tasks, as well as many of the day to day cleaning and stocking. Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.

• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.

Changing the beds, cleaning and putting away any dishes. A thorough wash of toilets, showers and bathtubs. Emptying all trash cans, washing the linens and towels. Wiping down the fridge, microwave and other appliances. Vacuum and mop all floors.

• Helped customers complete purchases, locate items.
• Assisted customers by answering questions and fulfilling requests.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Answered questions about store policies and addressed customer concerns.

• Maintained effective schedule balance between rest periods, active play and instruction.
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Met with parents about daily activities, positive developments and issues.
• Taught children to organize toys, wash hands and share by leading by example.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Applied positive behavior management techniques to enhance social interactions and emotional development.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
• Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly.
• Resolved customer problems and complaints.
• Responded to inquiries from callers seeking information.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Sorted, received and distributed mail correspondence between departments and personnel.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Prepared merchandise for sales floor by pricing or tagging.
• Increased sales by offering advice on purchases and promoting additional products.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Politely welcomed arriving guests, providing room keys and information on amenities and policies.
• Used internal software to process reservations, check-ins and check-outs.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Collected room deposits, fees and payments.