Leia Recinos
Fulshear,TX
Summary
Dynamic Sales Team Leader with a proven track record at Rocket Car Wash, excelling in team management and sales coaching. Achieved monthly targets through strategic initiatives and enhanced customer engagement. Recognized for fostering loyalty and developing top talent, leveraging upselling strategies to drive revenue growth and improve service quality.
Overview
3
3
years of professional experience
Work History
Sales Team Leader
Rocket Car Wash And Detail Center
08.2024 - Current
- Led sales team to achieve monthly targets through effective training and mentorship.
- Implemented customer feedback systems to enhance service quality and client satisfaction.
- Developed strategic sales initiatives resulting in increased market awareness and customer engagement.
- Analyzed sales data to identify trends, improving product offerings and pricing strategies.
- Fostered strong relationships with customers, enhancing loyalty and repeat business rates.
- Built strong team by recruiting and developing top sales talent.
- Trained new team members on sales techniques and customer service protocols for optimal performance.
- Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
Sales Associate
Club Car Wash
03.2024 - 06.2024
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in maintaining cleanliness and organization of sales floor, ensuring optimal presentation of services.
- Processed transactions accurately using point-of-sale systems, contributing to efficient sales operations.
- Educated customers on service offerings, effectively addressing inquiries and promoting upsells.
- Built relationships with customers to encourage repeat business.
To-Go Server
Weston Lakes Country Club
04.2023 - 03.2024
- Provided exceptional customer service by efficiently processing to-go orders and ensuring accuracy.
- Collaborated with kitchen staff to coordinate timely preparation of meals for takeout.
- Maintained cleanliness and organization of service area, adhering to health and safety standards.
- Assisted guests in menu selection, offering recommendations based on preferences and dietary needs.
- Adapted quickly to high-pressure situations during peak hours, maintaining composure and professionalism.
- Managed cash register operations, including handling transactions and balancing end-of-shift totals.
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
Education
High School Diploma -
Acellus Academy
Skills
- Team management
- Sales presentations
- Sales coaching
- Motivation techniques
- Upselling strategies
- Sales closing
Timeline
Sales Team Leader
Rocket Car Wash And Detail Center
08.2024 - Current
Sales Associate
Club Car Wash
03.2024 - 06.2024
To-Go Server
Weston Lakes Country Club
04.2023 - 03.2024
High School Diploma -
Acellus Academy