Leia Sullivan
Atlanta,United States
Summary
Ambitious and amicable college student entering my Sophomore year with intent to major in Politics and minor in Russian. Detail oriented and organized with extensive experience in customer service. Excellent communication and collaboration skills.
Overview
2
2
years of professional experience
Work History
DEI Front Desk Assistant
University Of The South
08.2023 - Current
- Greeted visitors upon arrival, offered assistance, escorted to meetings, and answered questions
- Maintained a welcoming front desk area, setting a positive first impression for visitors
- Assisted in organizing the office to maintain a clean, productive work environment
- Ran errands efficiently for office members while maintaining a positive attitude
Server & Host
Vickery's Bar and Grill
04.2022 - Current
- Managed phone calls and to-go services efficiently while maintaining a clean and organized work area
- Served as the front-line for customer complaint while hosting, fostering the ability to navigate conflict peacefully and in a timely-manner
- Quickly adapted to complications and operated smoothly during high-stress scenarios
- Collaborated with kitchen staff and waitstaff to ensure customer satisfaction
- Developed relationships with customers through friendly, attentive service
- Exclusively maintained the specials board and kept it visually pleasing
Intern
WRFG Radio Station
01.2023 - 05.2023
- Processed and filed payments without oversight
- Managed phone calls and answered inquiries with ease
- Organized incoming mail and addressed outgoing mail
- Occasionally spoke on air and made thoughtful contributions to the discussion at hand
- Collaborated efficiently and established long-lasting relationships with coworkers
Host
Highland Tap
12.2021 - 05.2022
- Greeted and seated customers with a friendly, warm disposition
- Remained organized and pleasant while managing reservations, wait times, and phone calls
- Navigated and resolved customer complaints and inquiries in a professional, civil manner
- Maintained pleasant customer experiences and an efficient work environment by providing assistance to waitstaff without being prompted
Education
No Degree - Politics
The University of The South
Sewanee, TN05.2027
High School Diploma -
The New School
Atlanta, GA05.2023
Skills
- Friendly and Outgoing Attitude
- Multitasking Skills
- Strong Work Ethic
- Teamwork and Collaboration
- Excellent Customer Service
- Writing and Communication
- Calligraphy and Neat Handwriting
Profile
Leia Sullivan, 1149 Gracewood Ave SE, Atlanta, GA, 30316, United States, 678-672-7109, sullili0@sewanee.edu
Hobbies and Interests
- Calligraphy
- Writing and Reading
- Music
- Nature and Travel
- Debate and Politics
Timeline
DEI Front Desk Assistant
University Of The South
08.2023 - Current
Intern
WRFG Radio Station
01.2023 - 05.2023
Server & Host
Vickery's Bar and Grill
04.2022 - Current
Host
Highland Tap
12.2021 - 05.2022
No Degree - Politics
The University of The South
High School Diploma -
The New School
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