Leia Yak
17303 NE 19th Pl, Bellevue,WA
Summary
I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. I can quickly mastering new skills, and capable with multitasking and time management abilities. Detail-oriented and able to learn new concepts quickly.
Overview
6
6
years of professional experience
Work History
Sales Manager, Purchasing Manager, HR Department
Pioneer Cabinetry, Inc.
Kent, WA
01.2023 - Current
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Researched potential customers using various sources such as public records, web searches.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
- Negotiated contracts with vendors to secure the best possible prices for goods and services.
- Developed and maintained relationships with suppliers to ensure timely delivery of products.
- Researched new sources for supplies, materials and services in order to reduce costs and improve efficiency.
- Identified potential areas of cost savings through supplier consolidation or alternative sourcing methods.
- Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
- Evaluated proposals from vendors on a regular basis to ensure cost effectiveness.
- Participated in trade shows and conferences to stay abreast of industry trends and developments.
- Created detailed specifications for requested items prior to issuing purchase orders.
- Sourced new vendors for purchasing needs.
Salesperson
Pioneer Cabinetry
Kent, WA
06.2021 - 01.2023
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Acquired new customers and identified unique needs to deliver relevant products.
- Developed key customer relationships to increase sales.
- Improved overall customer purchasing experiences to promote steady revenue.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Manager
Yifang
Redmond, WA
09.2020 - 06.2021
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Entered time and attendance logs in preparation for payroll.
- Created training modules and documentation to train staff.
- Maintained accurate inventory records and monitored stock levels.
- Developed strategies to maximize efficiency in order to reduce costs and increase profitability.
- Conducted regular physical audits of warehouse products.
- Organized product shipments, ensuring timely delivery of goods.
- Determined recurring business needs and maintained necessary inventory levels.
- Tracked and approved procurement plans and inventory levels.
Manager
Sharetea Redmond
Redmond, WA
07.2019 - 06.2020
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Monitored staff performance and addressed issues.
- Conducted quality, timely performance feedback and performance appraisals.
- Maintained adequate staffing to meet objectives within budget.
- Maintained accurate inventory records and monitored stock levels.
- Developed strategies to maximize efficiency in order to reduce costs and increase profitability.
- Conducted regular physical audits of warehouse products.
- Organized product shipments, ensuring timely delivery of goods.
- Prepared detailed reports on inventory status and stock movements.
- Created daily, weekly, monthly forecasts for future inventory needs based on sales trends.
- Maintained accurate inventory accounts through good recordkeeping practices and regular counts.
Sale Representative
Abercrombie & Fitch
Bellevue, WA
10.2018 - 12.2018
- Processed customer orders and collected payment information.
- Answered questions and resolved concerns for customer support.
- Maintained customer interaction and activity records in CRM system.
Barista
Sharetea Redmond
Redmond, WA
04.2018 - 05.2019
- Maintained calm demeanor during high-volume periods and special events.
- Supported highest standards of conduct and service to support company reputation.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Education
Bachelor of Science - Psychology
University of Washington
Seattle, WA03-2023
Associate of Science - Psychology
Bellevue College
Bellevue, WA06.2020
Skills
- Negotiation
- Sales management
- Sales presentations
- Product description
- Customer care
- Relationship selling
- Business development
- Staff development
- Marketing
- Issue and conflict resolution
- Lead generation
- Friendly, positive attitude
- Organization
- Computer skills
- Vendor Management
- Sales team training
- Order Management
- Account Management
- Bilingual in Mandarin
- Vendor Relationship Management
- Resourcefulness
- Vendor Sourcing
- Budget Planning
- Inventory Coordination
Affiliations
- Volunteer in UW D3 Research
- Piano Performance
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
References
References available upon request.
Timeline
Sales Manager, Purchasing Manager, HR Department
Pioneer Cabinetry, Inc.
01.2023 - Current
Salesperson
Pioneer Cabinetry
06.2021 - 01.2023
Manager
Yifang
09.2020 - 06.2021
Manager
Sharetea Redmond
07.2019 - 06.2020
Sale Representative
Abercrombie & Fitch
10.2018 - 12.2018
Barista
Sharetea Redmond
04.2018 - 05.2019
Bachelor of Science - Psychology
University of Washington
Associate of Science - Psychology
Bellevue College
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