Summary
Overview
Work History
Education
Certification
Affiliations
Timeline
OfficeManager
Leiah Stone

Leiah Stone

Rochester Hills,MI

Summary

Motivated and ambitious student with a passion for transforming challenges into valuable learning experiences. Committed to delivering exceptional client service, effective communication, and creative problem-solving in a growth-oriented environment.

Overview

2
2
years of professional experience
1
1
Certificate

Work History

Sales Intern

United Wholesale Mortgage
Pontiac, MI
05.2024 - 08.2024
  • Cultivated and strengthened relationships with broker clients nationwide through personalized tours and tailored reports, enhancing UWM’s market presence.
  • Provided weekly industry insights to a 50-person sales team, converting executive-level strategies into actionable tactics that optimized client outreach and strengthened sales efforts.
  • Created three educational videos highlighting UWM’s value proposition, driving increased broker engagement and supporting a 10% boost in sales training content output.

Mobil Public Notary - Loan Signing Specialist

Self-employed
Oakland County, MI
01.2023 - 08.2023
  • Verified client identities as per Michigan's notarial laws.
  • Adapted communication per appointment to cater to diverse clients, leading to better understanding and successful closings.

Campus 2 Career Intern

Michigan State Federal Credit Union
Auburn Hills, MI
05.2022 - 03.2023
  • Managed a high volume of inbound and outbound calls daily, providing tailored financial solutions, and proactively promoting credit union products and services.
  • Achieved a 20% increase in call center performance metrics by effectively onboarding new products and services to hundreds of members.
  • Trained to urgently resolve discrepancies and challenges in high-stress interactions with composure and integrity.

Education

Bachelor of Arts - Communication Leadership & Strategy | Sales Minor

Michigan State University
East Lansing, MI
08-2025

Certification

  • Notary Public State of Michigan Commission Certificate
  • The New York Times - Advertising Sales Job Simulation
  • PepsiCo - Sales Job Simulation

Affiliations

  • Global Sales Leadership Society, Member, 08/2024 - Current
  • Refugee Development Center - Volunteer Educator, 09/2024-12/2024
  • Whitman Elementary School - Volunteer Project Worker, 08/2024

Timeline

Sales Intern

United Wholesale Mortgage
05.2024 - 08.2024

Mobil Public Notary - Loan Signing Specialist

Self-employed
01.2023 - 08.2023

Campus 2 Career Intern

Michigan State Federal Credit Union
05.2022 - 03.2023

Bachelor of Arts - Communication Leadership & Strategy | Sales Minor

Michigan State University

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