Leia Mitchell
Oakland,CA
Summary
Results-oriented professional with a proven track record of delivering exceptional results and over 8 years of experience in executive support and special projects. Known for ability to streamline operations, optimize processes, and foster positive relationships. Skilled in coordinating board meetings, driving recruitment efforts, and managing general office operations. Recognized for strong attention to detail, exceptional organizational skills, and ability to thrive in fast-paced environments. Seeking an opportunity for advancement to utilize expertise, drive strategic initiatives, and contribute to the continued success of a mission driven organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Executive Assistant and Special
Alameda Health Medical Group
06.2020 - Current
- Provide support to newly formed Physician Medical Group - East Bay Medical Group, fulfilling generalist roles and filling organizational gaps
- Attend and record official proceedings of the EBMG Board of Directors, prepare minutes, and publish legal notices as required by the Brown Act
- Coordinate search committees for department leadership roles, collaborating with committee chairs and sourcing diverse, high-caliber candidates
- Prepare weekly recruitment reports, respond to inquiries, and maintain harmonious relationships with hiring managers
- Work closely with President to develop workflows and processes for efficient operations.
Founder/CEO
04.2020 - Current
- Provided comprehensive and holistic coaching services, addressing the interdependencies between individuals' personal lives and professional endeavors.
- Assisted clients in achieving a balanced and harmonious approach to life and work, utilizing a range of coaching techniques and methodologies.
Acted as a thought partner and strategic advisor for small business owners, offering insights and guidance on operational development and growth strategies. - Collaborated with clients to develop customized HR policies, deliverables, and frameworks, ensuring compliance and fostering a positive work environment.
- Played a pivotal role in people management processes, including hiring, disciplinary actions, coaching, and culture building, to support organizational development and employee engagement.
- Led the annual project planning and implementation efforts, coordinating cross-functional teams, setting objectives, and ensuring timely completion of key milestones.
Executive Assistant
Alameda Health Medical Group
01.2019 - 06.2020
- Plan and prepare department meetings, improve financial reporting accuracy, and coordinate interview days for applicants
- Increase time-study participation by 20% to exceed compliance in two departments, generating additional funds
- Oversee department operations, manage conference room calendars, respond to IT requests, support recruitment efforts, and onboard new staff
- Cultivate relationships with key stakeholders, including corporate HR and the CEO, for volunteer onboarding and team-building events
- Research and design easy-to-read dashboards for quality measures and financial reports.
Performance Analyst
Alameda Health Medical Group
06.2017 - 01.2019
- Implemented comprehensive metrics and reporting mechanisms to track compliance, providing accurate and timely information for regulatory and auditing purposes.
- Developed efficient workflows and tools, streamlining processes and enhancing productivity across the organization.
- Conducted training sessions for division chiefs on scheduling software, ensuring smooth adoption and utilization of the system for effective scheduling and resource management.
- Acted as a Super User during the transition to a new Electronic Health Record (EHR) system, providing hands-on support and guidance to providers, facilitating a seamless transition and minimizing disruptions to patient care.
- Coordinated meetings with risk accreditation specialists, actively participating in the preparation and evaluation process, ensuring compliance with accreditation requirements.
- Produced monthly clinic count reports, providing valuable insights into clinic performance and contributing to strategic decision-making.
Administrative Assistant
Alameda Health Medical Group
03.2015 - 06.2017
- Track birth statistics, manage pediatric provider schedules, and pioneer the Referral Coordinator position
- Coordinate scheduling and coordination tasks for the prenatal care program.
Scheduler
Trumpet Behavioral Health
04.2012 - 03.2015
- Skillfully managed and adjusted schedules for clients and staff, ensuring optimal coverage and efficiency in service delivery.
- Developed and implemented a comprehensive tracking system to monitor and document client progress, ensuring accurate and up-to-date records.
- Took initiative to handle insurance authorizations, coordinating with providers and obtaining necessary approvals for therapy services.
- Successfully balanced ABA Therapist responsibilities alongside administrative duties, demonstrating strong multitasking abilities and commitment to supporting the organization's operations.
Account Relationship Specialist
Montgomery Advertiser (USA Today Network)
04.2007 - 05.2009
- 2 years 2 months)
- Lead a team of outside sales representatives, collaborate on marketing campaigns, negotiate contract renewals, and meet deadlines.
- Identified and drove new marketing opportunities, partnerships, features, services and capabilities that impacted team sales profitability
- Built relationships with customers and community to promote long term business growth
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
- Developed and maintained strong working relationships with professionals within assigned territory
Education
Bachelor of Science - Psychology
Troy State University
MontgomeryBachelor of Arts - Educational Studies
Western Governors University
UtahSkills
- Employee Training
- Advanced MS Office Suite Proficiency
- Problem Resolution
- Project Management
- Performance Improvement
- Executive Support
- Interpersonal Communications
- Report Analysis
- Social Media Knowledge
- Project Planning
Accomplishments
- Successfully advocated for and presented a compelling compensation proposal, resulting in salary increases for administrative staff.
- Designed and implemented an optimized hiring process for leadership positions, significantly reducing lag time in the hiring process. This successful approach has been adopted and replicated across the entire health system.
Certification
- Master Certified Life Coach, Life Coach Institute - 2021
Timeline
Executive Assistant and Special
Alameda Health Medical Group
06.2020 - Current
Founder/CEO
04.2020 - Current
Executive Assistant
Alameda Health Medical Group
01.2019 - 06.2020
Performance Analyst
Alameda Health Medical Group
06.2017 - 01.2019
Administrative Assistant
Alameda Health Medical Group
03.2015 - 06.2017
Scheduler
Trumpet Behavioral Health
04.2012 - 03.2015
Account Relationship Specialist
Montgomery Advertiser (USA Today Network)
04.2007 - 05.2009
Bachelor of Science - Psychology
Troy State University
Bachelor of Arts - Educational Studies
Western Governors University
- Master Certified Life Coach, Life Coach Institute - 2021
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