Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leiani Sok

Auburn,WA

Summary

Motivated and hardworking college student seeking a part-time position to gain more professional experience while contributing to a team. Demonstrates strong communication skills and a commitment to customer satisfaction. Quick learner with a proven ability to provide support that fosters positive outcomes for both customers and the business.

Overview

Work History

Retail Sales Associate

Downtown
Auburn , WA
07.2024 - Current
  • Provided customers with product information and resolved their issues in a timely manner.
  • Maintained a clean and organized workspace, ensuring compliance with company standards.
  • Resolved customer complaints regarding services or products in a professional manner.
  • Monitored customer feedback to identify areas of improvement in services or products offered by the company.
  • Tracked inventory levels on a daily basis and restocked shelves as needed.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Provided customers with help in receiving or reaching the desired product.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Supported daily operations by performing administrative tasks, including filing, data entry, and customer interactions.
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Enhanced team productivity by implementing an efficient inventory tracking system.

Education

Business

University of Washington
Tacoma, WA (current)
06-2029

High School Diploma -

Auburn High School
Auburn, WA
06-2024

Skills

  • Relationship Building
  • Dependability and reliability
  • Calm Under Pressure
  • Quick learner, comfortable with new technologies, and processes
  • Active Listening
  • Organizational skills
  • Willingness to learn, and take initiative
  • Ability to work in diverse teams
  • Ability to assess situations, and make informed decisions
  • Retail store support
  • Capable of prioritizing tasks, and managing multiple responsibilities
  • Supportive team member
  • Customer Engagement
  • Adaptability in fast-paced environments
  • Open to feedback and continuous improvement

Timeline

Retail Sales Associate

Downtown
07.2024 - Current

Business

University of Washington

High School Diploma -

Auburn High School
Leiani Sok