Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Leianna Rivas

Riverside,CA

Summary

Developed key skills in high-volume restaurant environment, including effective communication and time management. Seeking to transition into new field, leveraging strong organizational abilities and customer service expertise. Focused on adapting these skills to drive success in any new role.

Offering collaborative and attentive approach, eager to learn and grow in fast-paced food service environment. Contributes ability to quickly grasp new tasks and follow instructions accurately. Ready to use and develop strong organizational and communication skills in [Desired Position] role.

Results-driven hospitality professional prepared to excel in dynamic settings. Proven track record of maintaining smooth operations and enhancing customer experiences. Known for team collaboration and adaptability, with expertise in time management and interpersonal communication.

Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

3
3
years of professional experience

Work History

Food Runner

Red Devil Pizza
11.2024 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
  • Greeted customers and provided outstanding customer service.
  • Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
  • Engaged in suggestive selling and other sales techniques.
  • Processed payments for orders and provided customers with change.

Host

Chilis's Bar and Grill
06.2024 - 10.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Child Caretaker

Anderson's Playschool
06.2022 - 07.2022
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety by maintaining a clean, hazard-free environment and closely supervising all activities.
  • Encouraged creative expression through arts and crafts activities, nurturing each child''s artistic talents.
  • Developed strong relationships with parents to better understand each child''s unique needs and preferences.
  • Improved children''s cognitive development with age-appropriate educational games and learning tools.
  • Managed daily routines for multiple children at once, effectively juggling various tasks while maintaining a calm demeanor.
  • Established trust with families by demonstrating reliability, punctuality, and genuine care for their children.
  • Provided nutritious meals and snacks for children, keeping in mind individual dietary requirements and restrictions.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Assisted with activities to support curriculum objectives.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Introduced children to educational games and activities to boost learning.
  • Monitored children's activities to verify safety and wellbeing.

Education

High School Diploma -

Valley View High School
Moreno Valley, CA
06-2024

Skills

  • Competent Level Artist
  • Quick Learner
  • Leadership
  • Flexibility/Adaptability
  • Productive
  • 40 words per minute
  • Good customer service
  • Very organized
  • Creative
  • Sociable
  • Musician
  • Responsible
  • Knowledge of: Google Docs, Outlook Microsoft, Google Chrome
  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Customer service
  • Effective multitasking
  • Sense of urgency
  • Problem-solving
  • Flexible schedule
  • Bussing tables
  • Cash handling
  • Restaurant etiquette
  • Cleaning and sanitizing
  • Safe food handling
  • Hospitality service expertise
  • Cleanliness
  • Relationship building
  • Supply restocking
  • Food preparation
  • Active listening
  • Team building
  • Clear communication
  • Guest service
  • Customer relations
  • Computer skills
  • Organizational skills
  • Analytical thinking

Interests

  • Drawing and Painting
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Music
  • Digital Art and Animation
  • Reading
  • Video Gaming
  • Watching Movies and TV Shows
  • Strategy Games

Timeline

Food Runner

Red Devil Pizza
11.2024 - Current

Host

Chilis's Bar and Grill
06.2024 - 10.2024

Child Caretaker

Anderson's Playschool
06.2022 - 07.2022

High School Diploma -

Valley View High School
Leianna Rivas