Leianna Summerville

• Developed professional skills through hands-on experiences, including time management and effective communication.
• Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
• Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
• Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
• Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

• Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
• Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
• Kept up-to-date with evolving healthcare regulations to ensure compliance in all aspects of documentation and recordkeeping.

Observed physicians to gain extensive knowledge of the healthcare system.

Investigated inequalities in health care access for underserved populations.

Strengthened understanding of the purpose behind pursuing medicine.

Developed effective study techniques to enhance knowledge retention.