Leibo David Raibstein-Peralta
Gretna,USA
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Executive Protection Contractor
Force 1 Protection and Orleans Investigations
01.2023 - Current
- Provided executive protection services for high-profile clients, ensuring their safety during public appearances and travel.
- Conducted ongoing research on emerging trends in executive protection services, staying current on industry best practices while sharing pertinent information with colleagues to enhance performance standards across all areas of responsibility.
- Enabled informed decision-making by providing timely and accurate data analysis to senior executives.
Managed Service Provider
Raibstein Consulting Group, LLC
01.2005 - Current
- Company Overview: I currently run a managed services provider (MSP) for several commercial companies in southeast Louisiana, providing complete information technology management that encompasses all aspects of a customer's IT needs
- Offering a 24x7 Help Desk, AD, LDAP, DHCP, DNS, FTP, SSH, SMTP, Exchange, SharePoint, Office 365, 2003-2013, Firewalls, Internet Security, Security Analytics, Video Conferencing, VPN, DVR & IP Video Surveillance, VoIP, Backup Disaster Recovery , Hardware as a Service (HaaS), HaaS BDR, SaaS BDR, UTM (Unified Threat Management), Website Development-SEO, servers, desktops, thin clients, notebooks
- Apple OS X & OS X Server, Linux, MS Windows, iPhone, iPad, Android and Windows tablet & phone support
- Point of Contact for and certified cellular, Coax, Satellite, Fiber, T1, Project Management, Vendor management and end user training on all services and software that are managed for the customer
- Consistently exceeded performance goals by proactively identifying ways to exceed expectations in delivering services.
- Created and managed project plans, timelines and budgets.
IT Project Manager (Contract)
National Finance Center
01.2010 - 12.2012
- In charge of a team of 12 technicians in a tier 1/ 2 environment supporting 1200+ computers on a network for the National Finance Center at the Michoud NASA facility
- Ran daily, weekly and monthly reports using Crystal Reports against a Remedy database to track help desk cases, tickets, and tasks
- In charge of planning, maintaining, upgrading, and implementing software as well as hardware upgrades on all systems including desktops, servers, and laptops
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Developed project management roadmap to define project objectives, timelines and milestones.
Client Services Technician (Contract)
Superior Energy Services Inc
09.2011 - 03.2012
- Worked in an enterprise and global IT department responsible for all aspects of desktop, laptop and server management support, including their peripherals
- Performed software and hardware moves, ads and changes
- The modification, repair and preventative maintenance of all telecommunication and data communication network equipment
- Ensured desktop, laptop standards were implemented and maintained
- Provided technical support to remote users worldwide
- Maintained records on repairs, downtime, changes and updates
- Interfaced with desktop, laptop, server & printer vendors to coordinate quotes, ordering, repair and training
- Assisted network engineers in the management and maintenance of the Local Area Network, PBX & Voicemail systems
- Responsible for the management and maintenance of premise cabling
- Assisted systems administrators by performing the managing tape backups, data backups, data restores, user account and server storage management and print queue management in the Microsoft Server 2003, 2008R2, SQL2005 & Exchange 2007 & 2010
Desktop Support Supervisor
Slidell Memorial Hospital
11.2010 - 01.2011
- Provided technical support, direction, supervision and leadership to members of the Desktop Support Group
- Responsible for all aspects of maintaining these positions, and the individuals in these positions, including the duties of hiring, assigning and prioritizing work, setting expectations, performance management and employment status
- Planned, implemented, and supported workstations, thin clients, kiosks and printer hardware and software
- Managed and administered all print servers, printers, and copiers
- Developed, tested, and executed methodologies for transferring information between various computing systems and platforms
- Planned, coordinated, and conducted functional studies, feasibility studies, and cost benefit analysis to determine the adaptability of established and proposed information system desktop applications, recommended network and user-based desktop hardware and software
- Consulted with professional, technical, and managerial staff to define their desktop and server information technology needs
Maintenance Service Manager
National Filter Media / Fabricated
05.2008 - 06.2009
- Served as the maintenance service manager for an industrial filter fabrication company
- Quoted, contracted, planned, budgeted, scheduled and supervised multiple projects from concept to completion
- I demonstrated excellent organizational, analytical and communication skills and ability to achieve cost effective solutions
- Maintained a per job profit margin of sixty percent while accomplishing every job well above customer expectations
Enterprise Deployment Technician (Contract)
U.S. Computer Corporation
01.2008 - 03.2008
- I imaged desktop and laptop computers with core images and specialized software for the Oak Point Chevron plant
- Deployed PC's at customer's desk, after deployment I had the customer run all the software and verified that all printers and VPN connections were working properly
Professional Soldier
Louisiana Army National Guard
04.2003 - 02.2005
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Trained and supervised soldiers in the correct storage, distribution, and dispensing of petroleum and hazardous materials in support of the Army aviation mission.
- Served as the battalion MOS specific training NCO.
Professional Soldier
U.S. Army
05.1996 - 04.2003
- Company Overview: Active duty - duty Worldwide
- I supervised twelve soldiers in support of three battalions of Apache & Blackhawk helicopters
- Entrusted to ensure that all Army, Federal, NATO and German regulations were followed and that all soldiers were performing their jobs in a safety minded manner
- Trained lower ranking soldiers in their daily duties and served as the company master technical subject matter expert on several weapons systems and communication devices earning high marks from my superiors
- My additional duties was as the assistant battalion IT specialist configuring Cisco routers, switches, IP Phones, Desktop, laptops and software
- Two year's experience installing and configuring the US Army mobile unit GPS, Battalion Singar encrypted communication system
- Served as the platoon combat medic providing medical aid to service members until they could be medically evacuated by helicopter
Education
B.S.C.S - Computer Science, Networking Security Major
Herzing University
New Orleans, LA01.2010
General Studies -
Embry-Riddle Aeronautical University
Dayton Beach, FL01.2001
General Studies -
University of Maryland College Europe
Ansbach, Germany01.2000
A.S. - Technology
Pierce College
Fort Lewis, WA01.1998
Skills
- Attention to detail
- Customer service
- Time management
- Problem-solving
- Worksite safety
- Project management
- Project scope assessment
- Team collaboration
Timeline
Executive Protection Contractor
Force 1 Protection and Orleans Investigations
01.2023 - Current
Client Services Technician (Contract)
Superior Energy Services Inc
09.2011 - 03.2012
Desktop Support Supervisor
Slidell Memorial Hospital
11.2010 - 01.2011
IT Project Manager (Contract)
National Finance Center
01.2010 - 12.2012
Maintenance Service Manager
National Filter Media / Fabricated
05.2008 - 06.2009
Enterprise Deployment Technician (Contract)
U.S. Computer Corporation
01.2008 - 03.2008
Managed Service Provider
Raibstein Consulting Group, LLC
01.2005 - Current
Professional Soldier
Louisiana Army National Guard
04.2003 - 02.2005
Professional Soldier
U.S. Army
05.1996 - 04.2003
General Studies -
Embry-Riddle Aeronautical University
General Studies -
University of Maryland College Europe
A.S. - Technology
Pierce College
B.S.C.S - Computer Science, Networking Security Major
Herzing University
Certificationslanguages
CompTIA A+, N+, Server+,
Jones NCTI digital audio & video,
Spanish+2,
LA CDL Chauffeurs Driver's License
OSHA 30 Certified instructor
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