Leicel Kepo'o-Caspino
Waianae,HI
Summary
Friendly Server Assistant with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.
Overview
2
2
years of professional experience
Work History
Cafe Lead /Food Server Assistant
KitchenDoor Wai Kai
03.2023 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Used POS system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Worked flexible schedule and extra shifts to meet business needs.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
Customer Service Champion
TD Food Inc.
09.2021 - 09.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Waianae High School
Waianae, HI05.2023
Skills
- Menu Memorization
- Server Support
- Customer Service
- POS System Operations
Timeline
Cafe Lead /Food Server Assistant
KitchenDoor Wai Kai
03.2023 - Current
Customer Service Champion
TD Food Inc.
09.2021 - 09.2022
High School Diploma -
Waianae High School
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