Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leidy Acosta

Watertown,NJ

Summary

Professional in business administration, highly skilled in logistical and administrative work, experienced in lead, achievement-oriented, adaptability, and customer service. A highly motivated employee with a desire to take on new challenges. Strong work ethic and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills. Possess a solid understanding of inventory control, warehouse management, and material handling systems. Strengths include strong problem-solving abilities, effective communication skills, and the ability to work collaboratively within diverse teams. Previous roles have significantly improved operational efficiency and cost-effectiveness through strategic planning and process optimization.

Overview

17
17
years of professional experience

Work History

Automated Logistical Specialist (92A)

Army
Watertown, NY
06.2023 - Current
  • Created reports on inventory levels, movement of items, and stock requirements.
  • Organized storage areas for efficient retrieval of materials.
  • Managed the shipping, receiving parts, and turn-in parts.
  • Processed requisitions for equipment, parts, and services through appropriate transaction codes.

Clerk

Bergen County Justice Center
Hackensack, NJ
05.2022 - 05.2023
  • Organized and maintained filing systems for confidential documents.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Operated cash register to process cash, check, and credit card transactions.
  • Prepared deposits according to established procedures.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Developed detailed spreadsheets to track financial data and trends.
  • Compiled customer information into organized databases for easy access.

Assistant Manager

A CLEANER HOUSE LLC
Dumont, NJ
01.2020 - 05.2021
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Manager

Chicken Castle
Bogota, Colombia
12.2012 - 03.2016
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.

Assistant Manager

Hospital Cardiovascular del Niño
Bogota, Colombia
06.2007 - 06.2012
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Assisted in the maintenance of accurate records and documentation for all purchases.

Education

Bachelor Degree - Business Administration

Universidad De San Buenaventura
Bogota, Colombia
03-2010

Some College (No Degree) -

Bergen Community College
Paramus, NJ

Some College (No Degree) - Customer Care And Service

SENA
Bogota, Colombia

Some College (No Degree) - Basic Accounting

SENA
Bogota, Colombia

Some College (No Degree) - Microsof Excel Intermediate

SENA
Bogota, Colombia

Skills

  • Stock control
  • Adaptability and flexibility
  • Getting the best deals on supplies
  • Documentation review
  • Logistics planning
  • Customer relations
  • Strategic thinking
  • Team motivation
  • Multitasking and organization

Timeline

Automated Logistical Specialist (92A)

Army
06.2023 - Current

Clerk

Bergen County Justice Center
05.2022 - 05.2023

Assistant Manager

A CLEANER HOUSE LLC
01.2020 - 05.2021

Manager

Chicken Castle
12.2012 - 03.2016

Assistant Manager

Hospital Cardiovascular del Niño
06.2007 - 06.2012

Bachelor Degree - Business Administration

Universidad De San Buenaventura

Some College (No Degree) -

Bergen Community College

Some College (No Degree) - Customer Care And Service

SENA

Some College (No Degree) - Basic Accounting

SENA

Some College (No Degree) - Microsof Excel Intermediate

SENA
Leidy Acosta