Leidy Alvarez
Fort Mill,SC
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
11
11
years of professional experience
Work History
Human Resources Assistant
Marking Services
Charlotte
- Supported day-to-day operations of HR functions and duties
- Filed papers and documents into employee files
- Maintained and updated employee records to support accuracy and compliance
- Managed employee database and provided HR reports as requested
- Collaborated with other departments to coordinate staffing needs across the organization
- Managed payroll processing by verifying timesheets and ensuring accuracy of payments
- Updated employee job descriptions, performance reviews, and disciplinary actions
- Prepared reports on employment data, recruiting statistics and turnover rates
- Prepared reports on employee turnover rates, absences and other HR metrics
- Recorded data for each employee, including addresses, weekly earnings, absences, amount of sales, or production, supervisory reports on performance, and dates of and reasons for terminations.
Shipping Bills
Spencer / Rely Workforce Group
Charlotte
10.2023 - 02.2024
- Created Bills for stores
- Maintained database systems to track and analyze operational data
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Observed packing operations to verify conformance to specifications
- Created and managed project plans, timelines, and budgets
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Responded to inquiries from callers seeking information
- Provided clerical support to company employees by copying, faxing, and filing documents
- Evaluated customer needs and feedback to drive product and service improvements
- Assisted with inventory management including stock replenishment, pricing accuracy and cycle counts
- Professional Summary
- Experience
- LA
- Resolved customer complaints or inquiries promptly and professionally.
Shipping Supervisor
Locatel Automercado de Salud
Caracas, Venezuela
07.2023 - 10.2023
- Trained new employees on packing procedures, safety protocols, and operating equipment used in the shipping process
- Utilized problem‑solving skills to quickly resolve any issues that arose in the shipping process
- Established positive relationships with external vendors who provided services related to the shipping process such as courier companies or packaging suppliers
- Organized staff schedules to ensure adequate coverage during peak shipping times
- Expertly utilized inventory management systems to track incoming and outgoing shipments and maintain accurate records
- Analyzed data from various reports to identify trends in customer order preferences or supply chain issues requiring attention
- Monitored stock levels of necessary supplies such as boxes, labels, tape, placing orders when necessary
- Checked specifications of materials loaded and unloaded against information contained in work orders
- Prepared and maintained work records and reports of information such as employee time and
Shipping Manager
Pizza Hut Venezuela
Caracas, Venezuela
07.2013 - 01.2016
- Work experience wages, daily receipts, and inspection results, Maintained accurate records of all inbound and outbound shipments.
- Resolved any issues that arose during the shipment process in a timely manner
- Trained personnel on proper packaging techniques to minimize damage during transit
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
- Utilized data analysis techniques such as forecasting, regression analysis and trend identification to monitor stock movements
- Performed regular cycle counts to verify accuracy of physical inventories against system records
- Analyzed current inventory levels to identify areas of improvement and ensure accurate records were maintained
- Assisted with developing strategies for reducing excess inventories while maintaining sufficient stock levels
- Developed and implemented inventory management systems to optimize stock levels, minimize costs and maximize customer satisfaction
- Conducted audits of warehouse operations for accuracy, efficiency, safety and security protocols
- Collaborated with other departments to ensure smooth flow of goods from production through delivery
- Maintained a comprehensive database detailing all aspects of the inventory process including ordering, receiving, stocking and distribution activities
- Resolved discrepancies between physical inventories versus computergenerated reports
- Managed vendor relationships in order to secure timely deliveries at competitive prices
- Developed reports for management on key performance indicators related to inventory control processes
- Identified cost savings opportunities by evaluating existing processes and recommending changes in order to improve efficiency
- Prepared detailed monthly reports outlining stock movement trends within each warehouse location
- Created purchase orders based on supplier lead times and budget constraints
- Investigated root causes of shortages or overages in order to develop corrective action plans
- Provided training to new staff members on proper usage of the inventory management system
- Utilized software systems to save time and reduce data entry errors in inventory management
- Negotiated lead times with suppliers and managed schedules for timely delivery
- Investigated and resolved inventory discrepancies.
- Computed shipping, storage, and demurrage charges using computer and price list
- Inspected incoming shipments for accuracy against purchase orders
Education
BBA - Bachelor in Business Administration
Universidad Alejandro De Humboldt
Caracas, Venezuela.08-2012
Microsoft Excel Course (Advanced) - Microsoft Excel Course ( Advanced)
Venezuelan Accounting Center
Caracas, Venezuela.08-2010
Human Resources & Taxes - Human Resources & Taxes
Venezuelan Accounting Center
Caracas, Venezuela.12-2008
Skills
- Strong organizational skills
- Effective communication
- Collaboration and teamwork
- Data entry efficiency
- Adaptable
- Dependable
- Report generation
- Background checks
- MS Office
- Microsoft Excel
- Microsoft Office
References
Juanita Espinoza - Distribution and Marking Services
(704) 907-3435
jespinoza@dmsi.net
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Shipping Bills
Spencer / Rely Workforce Group
10.2023 - 02.2024
Shipping Supervisor
Locatel Automercado de Salud
07.2023 - 10.2023
Shipping Manager
Pizza Hut Venezuela
07.2013 - 01.2016
Human Resources Assistant
Marking Services
BBA - Bachelor in Business Administration
Universidad Alejandro De Humboldt
Microsoft Excel Course (Advanced) - Microsoft Excel Course ( Advanced)
Venezuelan Accounting Center
Human Resources & Taxes - Human Resources & Taxes
Venezuelan Accounting Center
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