Trabajar en una organización que me permita aplicar todos los conocimientos y habilidades adquiridas a través de mis años de estudio y experiencia laboral en el área comercial y/o administrativa como aporte para el cumplimiento con la misión, visión y objetivos estratégicos de la Institución.
Overview
17
17
years of professional experience
Work History
Asistente De Estilista
Saloon Above
01.2025 - Current
Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
Prepared clients for hair cuts and styles with soothing shampoo work.
Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
Massaged clients' scalp during shampoos.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Helped prepare clients for hair service.
Provided basic hair care services such as shampooing and conditioning, enhancing overall service package offered to clients.
House Cleaner
Fernanda Chiesa
05.2023 - 01.2025
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Maintained a safe working environment through proper use of cleaning products and equipment.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Asistente Administrativa
Hospital Luis Vernaza
06.2011 - 11.2022
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Liaised between clients and vendors and maintained effective lines of communication.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Improved document processing speed by introducing automated templates for routine correspondence.
Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Supervisora Comercial
Diario El Telegrafo
06.2008 - 06.2011
Supervisión de puntos de venta, gestión de mercadeo y publicidad. Activación de Marca por temporadas. Control y Manejo de Cartera de clientes. Gestión de venta para la introducción de productos nuevos. Apertura de nuevos Canales de Distribución.
Spearheaded marketing initiatives targeted at potential new clients, increasing brand awareness within the industry sector.
Boosted team morale through effective leadership techniques and open channels of communication among staff members.
Monitored market trends to maintain competitive pricing strategies and product offerings.
Provided ongoing training and guidance to team members, enhancing their skills and performance levels.
Implemented strategic sales plans that resulted in increased revenue for the business.
Conducted regular evaluations of staff performance, implementing improvement measures when needed.
Negotiated contracts with vendors, securing favorable terms for both parties involved.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Implemented systems and procedures to increase sales.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
Bachelor of Science - Marketing y Negociación Comercial
Universidad De Guayaquil
Guayaquil, Ecuador
01.2009
GED -
U. E Baltazara Calderón De Rocafuerte
Guayaquil, Ecuador
01.2003
No Degree - Elementary Education
Escuela Particular Sagrada Familia
Guayaquil, Ecuador
01.1997
Skills
Customer service
Housekeeping
Teamwork
Physically strong
Detail-oriented
Customer-oriented
Cleaning and sanitization
PERFIL COMPETIVO
PROFESIONAL PREPARADA CON DESEOS DE TRABAJAR Y APORTAR CON SUS HABILIDADES EN UNA EMPRESA DE PRESTIGIO. CON EXPERIENCIA EN LABORES ADMINISTRATIVAS Y DE SERVICIO AL CLIENTE
Timeline
Asistente De Estilista
Saloon Above
01.2025 - Current
House Cleaner
Fernanda Chiesa
05.2023 - 01.2025
Asistente Administrativa
Hospital Luis Vernaza
06.2011 - 11.2022
Supervisora Comercial
Diario El Telegrafo
06.2008 - 06.2011
Bachelor of Science - Marketing y Negociación Comercial