Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LEIDY E. LAITON

Miami,Florida

Summary

Dynamic professional with a proven track record in leadership, planning, and problem-solving. Known for exceptional relationship-building skills and the ability to make decisive calls under pressure. Highly adaptable and quick to learn, driving team success through effective collaboration and resource management. Committed to achieving operational excellence while fostering an inclusive environment that values diverse opinions.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Auto Club of Miami
Miami, FL
10.2022 - Current
  • In charge of making the checks for parts and services delivered to the company.
  • In charge of receiving all accounts receivable like cash, card and check payments
  • Assisting with side tasks like receiving mail, sending mail, making receipts
  • Making sure all the invoices, receipts and documents are filled away correctly
  • Making yearly inventory lists, keep track of where the inventory is
  • Answer all calls, sales calls included.
  • Maintain work areas clean and tidy.
  • Enter receipts and Invoices in QuickBooks.
  • Answer all leads in a timely manner.
  • Close out customers for online deals.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Assisted with Inventory audits from financial companies.
  • Contact Auctions, vendors, and resolve issues in a timely manner.

Crew Member

Azul Spirit and Wines
Miami Beach, FL
05.2022 - 09.2022
  • Attend Cash Register
  • Help customers with any question they might have about wine/ liquor
  • Organize and Stock Merchandise
  • Put In invoices and make sure every price is updated according to the new costs
  • Attend the phone and take orders for delivery

Server

El Salon, Esme Hotel
Miami Beach, FL
03.2022 - 05.2022
  • Greet guests when they come in and after they leave
  • Responsible for taking guests orders
  • In charge of making any food suggestions based on allergies and likings of the guest
  • Deliver the beverages, food, and any other request the guest might make, and correctly deliver every order to each correspondent guest
  • Maintain cleanliness of the restaurant, making sure all the tables were correctly set up and ready for all the guests
  • Responsible for making sure all food is up to standards before it gets to the table
  • Correctly charge the bill for the guest´s consumption, while making sure they left satisfied with our service
  • Having good communication with team members and management
  • Conduct all the side work during and after rush hours and before ending the shift

Hostess

RWSB- W Hotel
Miami Beach, FL
11.2021 - 02.2022
  • Responsible for managing the reservations and walk-ins of the restaurant
  • Making sure the guests were accommodated according to their likings while also making sure the servers got the right number of people in their section without getting overwhelmed
  • Responsible for answering calls, transferring them when needed, answering any question the guests had about the restaurant
  • Keeping good communication with the managers and the rest of the staff
  • Making sure the host stand was always clean and presentable
  • Responsible for making the room list each morning for the servers to make sure which rooms had specific things like ¨breakfast included¨, or any kind of discount, that way each guest was taken care of accordingly

Server Assistant/Hostess

Jaya Restaurant at the Setai Hotel
Miami Beach, FL
03.2021 - 09.2021
  • Responsible for assisting the servers with guests’ requests
  • Making sure the tables were correctly cleaned and set up according to the Forbes standards
  • Greeting guests as soon as they sat at the table and offered them an initial beverage and made sure they were comfortable until the server arrived to take their order
  • Engaging with guests and making sure their tables were ready
  • Accurately assigning the guests to tables according to their needs, while making sure all servers got a proper number of guests in their assigned sections
  • Scheduled and managed reservations appropriately while making sure the restaurant did not get overbooked at a certain time
  • Good communication skills with the managers, and the rest of the staff
  • Responsible for informing guests/ servers of any special events being hosted that day, also responsible for informing the team of any VIPs arriving and if certain guests have allergy or food restriction

Education

High School Diploma -

Miami Senior High School
Miami, FL
01.2019

Skills

  • Proficiency in OpenTable and SevenRooms
  • Communication skills
  • Team building
  • Focused
  • QuickBooks and Excel proficient
  • Sales-driven
  • Detail-oriented
  • Intuitive and insightful
  • Natural leader
  • Team motivation
  • Negotiation
  • Orientating and training

Languages

English
Professional
Spanish
Professional

Timeline

Assistant Manager

Auto Club of Miami
10.2022 - Current

Crew Member

Azul Spirit and Wines
05.2022 - 09.2022

Server

El Salon, Esme Hotel
03.2022 - 05.2022

Hostess

RWSB- W Hotel
11.2021 - 02.2022

Server Assistant/Hostess

Jaya Restaurant at the Setai Hotel
03.2021 - 09.2021

High School Diploma -

Miami Senior High School

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LEIDY E. LAITON