Leidy Jimenez
Kissimmee
Summary
Motivated Business Administrator with over 7 years of financial advising and 3 years of small business management. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy. Organized and dependable with a positive attitude. Willing to take on additional responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Small Business Owner
AJ Distribuciones
07.2019 - Current
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Responding effectively to client and vendor inquiries via email and telephone, providing updated and accurate information
- Organizing digital files and updating reports to coordinate project materials
- Oversewing invoicing and billing functions, achieving consistent and accurate payments
- Organizing and updating databases, records and other information resources.
- Negotiating and executing contracts on behalf of the department.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Commercial Advisor
Banco Davivienda
04.2014 - 05.2019
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Presented financial plans and investment recommendations to clients.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Placed cold calls to seek out prospective clients and offer products and services
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Participated in industry events and trade shows to promote products and services.
- Created and maintained databases to track customer discussions and preferences for accurate, updated records.
- Developed loyalty programs to reward and maintain customer retention.
Credit Card Commercial Executive
Ventas Y Servicios S.A.
06.2012 - 01.2014
- Achieved goals for the sale of credit cards and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use, and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing a high level of expertise.
- Placed cold calls to seek out prospective clients and offer products and services
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained knowledge of credit cards to provide optimal service support.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Participated in industry events and trade shows to promote products and services.
- Created and maintained databases to track customer discussions and preferences for accurate, updated records.
- Developed loyalty programs to reward and maintain customer retention.
Education
Some College (No Degree) - English-as-a-Second-Language
META Language School Inc.
Orlando, FLBBA - Business Administration
La Gran Colombia University
Bogota, Colombia09.2016
Diploma - Capital Markets And Corporate Finance
La Gran Colombia University
Bogota, Colombia06.2016
Diploma - Specialized Commercial Management
Sergio Arboleda University
Bogota, Colombia07.2015
High School Diploma -
Colegio Nuestra Señora Del Pilar
Bogota, Colombia12.2007
Skills
- Organizational Skills
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Good Work Ethic
- Customer Service
- Team Collaboration
- Multitasking Abilities
- Attention to Detail
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Small Business Owner
AJ Distribuciones
07.2019 - Current
Commercial Advisor
Banco Davivienda
04.2014 - 05.2019
Credit Card Commercial Executive
Ventas Y Servicios S.A.
06.2012 - 01.2014
Some College (No Degree) - English-as-a-Second-Language
META Language School Inc.
BBA - Business Administration
La Gran Colombia University
Diploma - Capital Markets And Corporate Finance
La Gran Colombia University
Diploma - Specialized Commercial Management
Sergio Arboleda University
High School Diploma -
Colegio Nuestra Señora Del Pilar